CARRICULUM VITAE OF Romica Mlangeni SUMMARY Experience in Sales and Call Center outbound Expect in Customer Service Hardworking bubbly and organised

D.O.B: 1986-10-04

Gender: Female

Race: African (Black)

Contact No: 060*******/071*******

Email: adpn6g@r.postjobfree.com

Matric: 2006

Drivers License: Code 10

WORK EXPERIENCE

Date: March 2011-June 2012

Company: Q-Zone

Position: Call Center Agent

Responsibilities: Reporting to a team leader, cold calling

Selling 8TA Cellphone packages, capturing

Customers information

Date: July 2011-december 2013

Company: Quntum Financial Services

Position: Retantions Agent (outbound call center)

Responsibilities: Reselling Insurance Products to customers

Resigning and explaining product clearly

Date: February 2015-June2015

Company: Ignition Contact Center (DBN CBD)

Position: Call center Consultant

Responsibilities: Selling TELKOM New Lines Cellphone packages

Cold calling capturing data to CRM, Reporting to team leader

Meeting a daily target

Date: October 2016- February2017

Company: First National Bank (Vaal)

Position: Sales Consultant

Responsibilities: Assisting customers with registering for online banking

Selling the FNB CONNECT cellphone packages and sim

Card and Data, assisting with the ATM, Migration and selling

The funeral cover and accounts

I am currently unemployed and available ASAP

REFFERENCES

MR Zoltan (Manager)

Q-Zone

031-***-****

Mrs Naidoo (Manager)

Quntum Financial Services

076*******

MR Warren (Manager) or HR

Ignition Contact Center

086*-***-***

Ms Pulane Tladi or Hr

Call Force Direct

011-***-****

Contact this candidate