SUMMARY

I am an extremely motivated professional pursuing a challenging career in the Security Service Industry. My Associate Degree in Administrative Medical Office Assistant, through Pierce College, has afforded me a sound education for utilizing human relations and great customer service skills. I possess a remarkable awareness to detail of procedures and am quick to grasp unfamiliar systems and policies. I am an adaptable team participant with exceptional leadership abilities.

EDUCATION

Pierce College Fort Steilacoom Lakewood, WA (12/15)

*Dean’s List: Spring and Fall Quarter 2015

Associate Degree in Administrative Medical Office Assistant

High School Diploma

Business Computer Training Institute Tacoma, WA (04/92)

Certificate of Business

SKILLS

Remaining optimistic under stressful circumstances while, peacefully, identifying and resolving problems .

Being respectful of others ideas and feelings by remaining open minded and maintaining a considerate attitude.

Accepting responsibility for my behavior by acknowledging when I am wrong and apologizing.

Adapting to diverse situations and settings, along with the ability to work as a positive team member.

Basic understanding of Microsoft Office applications and HIPAA privacy laws.

EMPLOYMENT

Allied Universal Security Service Seattle, WA (12/2020—Present)

Screening employees and baggage in and out of UPS facility using x ray and metal detector. Write Daily Activity Reports along with incident reports when needed. Neutralizing hostile situations while building rapport with the employees.

Securitas Security Services SeaTac, WA (06/2016—12/2020)

Screening Supervisor: Confirm that all Shift Activity Reports (SAR) are filled out correctly. Ensure that breaks and lunch periods are given to all officers in a timely manner. Respond to all security breaches and deal with customers with a professional approach. Make sure timesheets are turned in to payroll.

American Guard Services Seattle, WA (04/2016—06/2016)

Security Screener: Provide excellent customer service while ensuring the safety of passengers, crew and team members by conducting visual, x-ray, hand wand and full body pat downs of luggage and individuals traveling on large cruise ships.

Pierce College/ Information Technology Department Lakewood, WA (10/2015—12/2015)

Office Intern/ Receptionist: Produced an efficient work flow by keeping staff updated via formatting and revising tables for phone bills, inventories and meeting minutes. Resolved issues for guests by directing them to their area of need.

Spartan Concrete Inc. Kirkland, WA (07/2012—11/2012)

Concrete Finisher: Operated independently and as a group participant to safely deliver a superior product.