Eli-sha Harrell III
PHONE: 1-346-***-**** EMAIL: **********@*****.***
PROFESSIONAL SUMMARY
Healthcare industry professional with 21 years as an experienced phlebotomist with
outstanding management and customer communication skills.
SKILLS
● 21 Plus years of phlebotomist experience
● Extremely Organized
● Customer service skills
● Communication skills
● 7 years in phlebotomy manager and lead specimen processor
EXPERIENCE
Group Leader of Specimen Processing
Quest Diagnostics 2020-present
• Demonstrates a proficiency and understanding the duties in specimen processing
• Performed all job duties as assigned
• Assists in all employees cross training and department auditing functions as assigned.
• Prioritizing work assignments
• Monitoring production and activity of all orders to meet departmental deadlines
• Coaching for improved performance by providing feedback an maintain a positive work
environment
• Ensure effective employee utilization through workforce planning to include staffing
weekends and holiday
• Make suggestions and recommendations to enhance workflow
• Help manage department overtime
• Ensures that all departmental and specimen processing policies and procedures are adhered
Email: **********@*****.********: 1-346-***-****
Supervising Patient Services Representative, Float III
Quest Diagnostics 2014 – 2020
• Collect specimens, including drug screens, biometric screening
and insurance exams, according to established procedures.
• Process specimens by labelling, centrifuging, splitting, and freezing
as required per test orders.
• Assist with schedule preparation for the assigned work group.
• Assist supervisors with the implementation of SOPs for phlebotomy services.
• Act as coach, mentor, instructor and resource advisor for new employees.
• Participate on special projects and teams.
• Assist with compilation and submission of monthly statistics and data.
• Enter billing information and collect payments when required.
Residential Driver
Waste Management 2012-2014
• Operate heavy duty trucks and responsible for the collection of residential
household waste and recyclable material.
• Transport the material to a disposal, transfer and recycle facility when trucks
reach legal load capacity.
• Safety man oeuvres vehicle in residential environments.
• Navigates thru traffic and congested roadways, driveways, alleyways, and lots.
Clinical Investigational Technician
M D Anderson Cancer Center 2001- 2011
• Collect specimens ordered for the patient and deliver them to the proper laboratory,
process samples, labels, pipettes, and transfer to appropriate containers ultimately storing
specimens at specified temperatures; record collection of samples and shipments to
sponsor drug companies: package samples thus they arrive at destination in a suitable
condition
• Maintain accurate daily logs of all test samples collect and serve as an information
source regarding status of samples collected from patients on given protocols; arrange
shipment of sample boxes with a suitable airfreight carrier and maintain contact with
drug company personnel to coordinate
• Shipment and verify receipt of samples; attend drug protocol start-up meetings with
sponsor company representatives and MDACC clinical personnel to assure that sample
collection procedures and forms are fully understood.
EDUCATION
Lone Star College
Associate in Applied Science - pending
Phlebotomy Technician ASCP – pending
CDL Texas Certified 2011
CPR BLS 2020