Dajanell Jones

Detroit, MI *****

adpmtu@r.postjobfree.com

+1-313-***-****

Customer service professional with 8 years experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Direct Care Worker

Special Tree Rehabilitation System - Madison Heights, MI December 2020 to February 2021

health care of a patient, including treatment, counseling, in-service for self care, education, and administration of medication.

Press Operator/Material Handler

Flex-n-Gate - Warren, MI

June 2020 to July 2020

Execute accurately as well as precisely comprehensive instructions from all job orders. Identify all probable errors or issues related to press operations. Establish and adapt press for job runs to accomplish specifications. Supervise and direct product for entire quality across job runs. Check precision of in-depth information against established parameters and take necessary actions. Ensure to remain alert to all mechanical issues and refer to machinists as necessary. Initiate start-ups as well as job runs to be in line with production schedule. Conduct routine maintenance and upkeep of equipments. Attain and fulfill all standards for waste, output and spoilage. Ensure to pack finished products into respective cartons and label along with place on pallets. Monitor and oversee packers work on same.

Comply with all established safety guidelines.

Maintain workspace clean and organize shift changeovers efficiently. Complete all logs and paperwork with accuracy.

Maintain and update regularly all production and inventory usage documents. Security Officer (Full-time)

Securitas Security Officer - Warren, MI

February 2020 to June 2020

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

• Obtains help by sounding alarms.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

• Controls traffic by directing drivers.

• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

• Maintains environment by monitoring and setting building and equipment controls.

• Maintains organization's stability and reputation by complying with legal requirements. Machine Operator/Assembler

ResourceMFG - Warren, MI

February 2020 to March 2020

• Assist in the installation, maintenance, and repair of machinery.

• Operate tools in order to aid in the manufacturing process.

• Perform periodic checks on equipment and solve problems as detected.

• Work with others in order to ensure that equipment is in proper working order.

• Observe and follow company safety rules and regulations. Security Guard Officer

G4S Solutions USA - Warren, MI

June 2019 to January 2020

• Presenting at all times, a smart, alert and visible security presence at the premises of our clients

• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity

• Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to you at the commencement or during a duty shift

• Ensuring the safety and security of our clients’ buildings and assets by complying with safe working procedures and carrying out all security duties as specified, including internal and external patrols, monitoring CCTV

• Reporting any security events and dealing with emergency situations, including initial alerts and evacuations, in accordance with site procedures

• Working as part of a team to provide conflict resolution assistance at client premises where there is potential for conflict

• Greeting, assisting and directing members of the public visiting the premises of our client Tapper/packer/scale operator-barcoder

Wico Metal Products - Centerline

July 2018 to May 2019

Mark and label containers, container tags, or products, using marking tools. Measure, weigh, and count products and materials. Examine and inspect containers, materials, and products in order to ensure that packing specifications are met. Using Microsoft word, and there computer network software. Locate Technician

URG - Sterling Heights, MI

March 2018 to June 2018

Locating cables underneath ground, marking and flagging what I located, reading prints for Comcast and DTE,

Security Guard

SOS Security - Warren, MI

February 2018 to May 2018

Guarding warren truck plant parking lot and also guarding gate as well and keeping log of trucks that can in and out of lot

Cashier, food maker, /team member

Checkers and Rally's Restaurants - Eastpointe, MI

May 2016 to February 2017

Checkers, Eastpoint/MI

Prepare and cook food, keeping my area clean, greeting customers, Taking orders while making drinks, resolving customer complaints cashier

Taco Bell - Sterling Heights, MI

February 2014 to August 2014

greet customers, resolve customers complaints, hand out product Cashier/CS/bagger

Shoppers market, Centerline

August 2013 to January 2014

MI

Greet customers, answer inquires, bag groceries

Education

Diploma in General

Lincoln High School - Warren, MI

June 2014

Skills

• Patience,Time Management Skills, Attentiveness, Clear Communication Skills, Ability to "Read" Customers, Loading and Stocking, Front Desk, Multitasking, Microsoft office/Excel, Data Entry (5 years)

• Customer Service (6 years)

• Customer Care

• Call Center

• Customer Support

• CSR

• Loading and stocking (2 years)

• Production & Manufacturing (1 year)

• Computer Skills (4 years)

• Cleaning and Sanitation (4 years)

• Typing (3 years)

• Inside Sales (5 years)

• Logistic Support (2 years)

• Negotiation (2 years)

• Sales Experience (6 years)

• Sales Management (4 years)

• Personable and friendly

• Calm under pressure

• Focused on consistent, quality care

• Diligent

• Humane and respectful

• Skilled in patient relations

• Leadership Development (6 years)

• Decision making

• Loading and stocking

• Heavy Lifting

• Blueprint Reading (1 year)

• Production and Manufacturing

• Assembly Experience

• Warehouse Experience

• Childcare (10+ years)

• Incident Management

• CCTV

• Security

• Surveillance

• Computer Networking

• Problem Management

• Security

• Driving

• Materials Handling

• Shipping & Receiving

• Warehouse Distribution Experience (3 years)

• Stress management (2 years)

• Crisis intervention (4 years)

• Behavior management (3 years)

• Vital signs (4 years)

• Companion (2 years)

• Recreational therapy (3 years)

• Medication administration (3 years)

• Meal preparation (2 years)

• ADLs (2 years)

• Special education (2 years)

• Motor vehicle (4 years)

• Medical appointments (2 years)

• Direct support (3 years)

• Medication administration (3 years)

• Residential cleaning (4 years)

• Daily needs (10+ years)

Certifications and Licenses

Driver's License

Security Guard

CPR/First Aid

Contact this candidate