Manager Market
Resume:
CASSIDY MORA
*******.*******@*****.***
**** ***** ***** #***, ******, TX 78704 (H) ***-********.*******@*****.*** Professional Summary
Passionate service industry veteran with an extensive knowledge of all aspects of the hospitality industry. Background includes marketing, sales, team management, event management, budget tracking, and closely managing and working alongside other teams within the company. Someone that thrives on having the ability to organize and execute projects of all sizes to perfection, while creating a company culture that promotes positivity and productivity. Skills
Exceptional relationships with distributors and suppliers Strong leader and team manager Experience in creating and executing large scale events Proficient in Excel, Outlook, Word, and PowerPoint Financial management Thrives under pressure
Always meets deadlines and exceeds expectations Effective multi-tasker Passion for customer satisfaction and hospitality Excel in both front and back of house operations Employee training and management Strong communicator and delegator Work History
Outlets General Manager at The Peabody Hotel 04/2021 to Present Capriccio Grille and Peabody Deli and Desserts – Memphis, Tennessee Relocated to Memphis, Tennessee to take over as General Manager at Capriccio Grille. Under that title, I have also been overseeing other departments such as in room dining, Deli and Desserts grab and go outlet, and the Lobby Bar and Corner Bar. Responsibilities include but are not limited to shift management, both front of house and back of house, cost control, inventory management, ordering, recruiting, hiring, and scheduling. Was brought on board to focus on evolving the outlets into updated concepts while still maintaining the tradition of the hotel and enforcing overall standards of luxury. Central Texas Market Manager 05/2020 to Present
Tequila 512– Austin, Texas
Recruited to join the team at Tequila 512 in order to relaunch the brand after being acquired by a new ownership group. Responsible for all sales and marketing in the Central and West Texas markets. In the first full quarter of the relaunch, despite being in a pandemic, Tequila 512 was the fastest growing tequila company in the Southern Glazers portfolio in Texas. Worked with the marketing team to identify the need for and create all new point of sale items and other marketing materials to increase visibility in the market. Worked with the ownership group to set up budgets and brand guidelines for market managers as the company is opening new markets. Called on accounts both on and off-premise to establish new points of distribution and create volume programs to ensure pull through of product and the highest sales possible. Created an events budget and plan to go into effect after covid protocols are lessened and lifted. Trade and Field Marketing Director 05/2018 to 05/2020 Still Austin Whiskey Company– Austin, Texas
Was asked to join the team here as a senior level director to manage the tasting room and overall distillery experience. Immediately implicated changes to boost sales by 20%. Shifted focus to hospitality and education to really create an overall experience. In addition to the tasting room, I was booking and executing all events in the 3,200 square foot event space next door (SiteATX). Strong on-premise relationships and knowledge were quickly noticed, and my role transitioned into creating a brand ambassador team for Austin and moving into new markets, resulting in a 20 person team throughout Texas. Off-site events became a large part of the marketing focus, executing 64 off-site events in 2019 partnering with other local companies. Upon the release of our Texas Rye Gin, sales began to increase and my focus shifted largely to brand building and company culture. Developed social media channels as well as assisting in designing and providing content for the website. Have worked closely with production, sales, and ownership team to establish all forecasting, goals, budgets, and expectations company wide, while being active in the market both on and off-premise. References available upon request.
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