818-***-****

HEART CHERISH __ iaminneartegmait.com

**** ******* **** ***. *,

Los Angeles, CA 90065 United States

PROFESSIONAL SUMMARY

Dependable multitasker knowledgeable about processing payments and maintaining organized work

areas. Energetic, bubbly, dedicated and skilled to helping customers with any need.

Friendly and enthusiastic worker able to consistently meet customer service satisfaction goals.

SKILLS

Workflow optimization Store Cleanliness and appearance

Customer satisfaction Optimistic problem solving

Credit and cash transactions

EXPERIENCE

Sales Associate, Massage Envy, Aug 2021 - Oct 2021, Glendale, CA United States

-Interacted professionally with customers, informing individuals of sales promotions and driving

product interest

-Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.

-Processed customers’ orders and checked buggies for additional merchandise,

-Tracked customer purchases to predict sales opportunities, adjusting presentation of merchandise to

push certain items,

-Monitored customers for signs of fraud and theft to prevent store losses

-Provided accurate information to help customers quickly navigate store and acquire items for

purchase.

-Processed returns and exchanges in line with store policies.

-Promoted credit and loyalty programs during customer interactions.

EDUCATION

High School Diploma Nov 2017

Glendale Adventist Academy

* Volunteer, (Hurricane Harvey Project).

I helped volunteer with Hurricane Harvey at my old private school and it was the best feeling to see

how safe and happy the survivors were when we helped rebuild their amazing community back up and

running again, especially when I saw everyone get back into their element,