Office Assistant Front Desk

Silvia Gonzalez

** ********* *** ********* **, **363 510-***-**** ***.**********@*****.***

OBJECTIVE:To continue a challenging career as a Medical Assistant in an environment where my skills can be

utilized to their fullest potential.

Summary: Great team player excellent attendance professional and friendly demeanor EMR Bilingual

work well in fast paced environment

Heart of Gold Child Care LLC Las Vegas, NV Owner 6-2016 to 10-2021

● Provide daycare services for 6 children from infants to preschoolers

● Maintained my own billing system and marketing tools

● Recorded accurate records for each child daily activities, meals, naps, potty, health checks and meds

● Provided daily worksheets such as ABC’S, numbers, shapes and ect. Daily circle time,singing, dancing and

yoga

● Instructed children with daily outdoor activities including parks and splash pads strengthen gross motor

skills

● Delivered a safe and happy environment for children teaching them good manners, sharing, being kind,

good eating habits and potty training

● Developed friendly professional relationship with parents communicating their child's behavior daily

● Daily painting, drawing, blocks and playdough to enhance their fine motor skills

Bay Area Retina and Associates Fremont,CA Front Desk Office Assistant 6-14 to 5-16

● Greeted patients in a warm professional manner Answer numerous call as checking in patients

● Collected copays and recorded Data Entry balanced daily sheets

● Scheduled and confirmed appointments scanned medical records Pulled and filed charts

● Obtained referrals prior to patients visit Requested MRI’S prior to follow up visits

● Updated demographics daily refill prescriptions and Drug sample ordering and inventory

South Florida ENT Associates Miami, FL Front and Back Office 10-13 to 04/14

● Administrative duties multiple phone lines scheduled appointments and confirmed check in and out

● Enter demographics and insurance information

● Greeted patients and prepared examination rooms

● Refilled prescriptions EMR Chief complaint recorded all vitals BP Weight temp and medication

● Stocked rooms with supplies daily sterilization of all instruments daily

● Assisted in balloon Sinuplasty for 4 hours at a time surgical set up and clean up

● Filed and pulled charts daily float between back and front

Advantage Health Care Injury Chiropractor Henderson NV Front Desk 05-12 to 09-12

● Administrative services answer heavy lines confirmed and schedule appointments

● Obtained MRI reports for law firm and doctors faxed liens to attorneys updated attorney with patient

● visit frequency filed reports and charts daily enter demographics checked patients in and out

Sequoia Medical Associates Internal Medicine Redwood City, CA-Medical Receptionist 09-07 to

04-11

● Front desk duties Greet patients answered heavy phone lines for 9 doctors scheduled and confirmed

● Appointments obtained refill request verify insurance collect copays balance daily

worksheets coordinated lunch between doctors and drug representatives check patients in and out

Ralph G Bennett M.D Cosmetic Dermatology & Allergy Hayward, CA Front & Back Office 12-05 to

03-07

● Front Desk duties check in patients answered phones scheduled appointments collect copays

● Scheduled and confirmed appointments Transcribed medical notes Patient registration

● Back office duties roomed patients prepared examination rooms Allergy patch and scratch test

● Administered allergy and scratch test refill prescription per dr orders

EDUCATION:

Bryman College Hayward CA- Medical Assistant, Diploma 2003-2004

Fremont Adult School Fremont, CA Diploma 1999

American High School Fremont, CA 1994-1998

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