Wanda M. Gassert

*** ******** *** ************, ** 19116

Email: adpmm1@r.postjobfree.com Phone: 267-***-****

SUMMARY Experienced, upbeat, friendly and knowledgeable veterinary nurse, technician, assistant, and receptionist, with over 20 years of experience. Working with small animals mainly in an average hospital/clinical setting. Experienced as a lab technician, phlebotomist, restrainer, surgical and dental assistant, along with the prep and clean-up of these areas, serialization of these areas, and assisting with treatments. In addition to performing veterinary nursing duties, very adept at running a front office, and all that is required for that task. Used Idexx in house and send out labs. Handled maintenance, and replacement of in house IDEXX equipment should the need arise, and proficient with DVMax software program.

SUMMARY OF QUALIFICATIONS Forty years of animal handling and pet siting experience

Twenty years of front desk experience, and veterinary assistance experience

RELATED WORK EXPERIENCE Radbill Animal Hospital, Philadelphia PA

(Jan 2003 to Sept 2020)

Lead Veterinary Nurse/Office Manager

Lead Receptionist and appointment scheduler which allowed for load balance control and assessing the need for regular checkups or emergency services being performed on a case-by-case basis.

As lead surgical nurse, Lab technician and phlebotomist, was tasked with assisting the veterinary doctor with all aspects of his job. This pertained to tasks such as drawing blood, placing IV catheters, giving mediations via various routes, assisting with surgeries and recoveries, just as an example.

In charge of inventory control, ordered products from distributors, ensured proper inventory so as to not run out or have expired medications and products on hand. By learning about the products supplied in our clinic, and was able to assist clients/pet owners on what products would work best for their needs.

Proficient in detailed chart notations and the ability to explain in detail to clients/potential clients what services were offered in our facility. This also led to proper pet care for post operation/appointment needs.

Proficiently performed all skills and duties needing performed while other staff was busy or unavailable as well as on overnight shifts while doctors slept.

West Chester Animal Hospital and Emergency Clinic, West Chester PA

(June 99 – 11/02)

Education coordinator/veterinary assistant

Tasked with making fast paced life or death decisions, both over the phone and in person upon pet presentation.

Veterinary assistant with experience in animal restraint, kennel experience, medical imaging, critical care to patients who required it, laboratory testing, triage, medication administration

Venipuncture/phlebotomy for IV catheters, gaining samples for testing, drug administration, placement and management of IV catheters, and urinary catheters in male dogs. Placed nasal cannulas into emergency clinic patients.

Nursing, time management, vital signs, food preparation, anatomy knowledge

Euthanizing and cremation of critically ill patients.

Ran crematoriums and prepared the cremains for owners.

Instrumental in getting this hospital AHA certified

Peterman Road Animal Hospital, Pottstown PA

(08/99 – 11/99)

Veterinary Assistant

Veterinary assistant with experience in animal restraint, kennel experience, food preparation, anatomy knowledge, medical imaging, critical care to patients who required it, laboratory testing, triage, medication administration

Euthanizing and cremation of critically ill patients, and Ran crematoriums and prepared the cremains for owners

SKILLS

20 + years

o Veterinary Assistant, Animal Restraint, Kennel Experience, Front Desk, Medical Imaging, Animal Hospital Experience, Critical Care Experience, Laboratory Experience, Patient Care, Triage, Medication Administration, Venipuncture, Nursing, Time Management, Phlebotomy, Vital Signs, Food Preparation, Anatomy Knowledge

30+ years

o Computer Skills, Sales, Phone Etiquette

40+ years

o Animal Care, Animal Handling, Pet Grooming, Pet Sitting, Equine Experience, and Dog Handling.

EDUCATION _ On the job training with Peterman Road Animal Hospital, West Chester Animal Hospital and Radbill Animal Hospital

Bloomsburg Area School District, Bloomsburg PA – High school diploma

History of previous retail sales and service positions, administrative assistant positions, and have been a nurse in the veterinary field for over 20 years, including a small animal emergency clinic with its fast-paced life or death decisions, and assistance with treatments. Was often left to perform all skills and duties while left unattended, either because staff was too busy, or while on overnight shifts while doctors slept. Responsible for new hire education, phone response as to the need or not for a patient to be treated now or if the condition can wait, providing quick and efficient information and decisions in a very fast paced environment.

References available upon request.

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