William K. Stepter
Rosenberg, Texas 77471
SUMMARY
A well-rounded individual with over 18 years of experience as a UNIX Systems Administrator, A UNIX Instructor, and a Systems Engineer. Assisted in setting up and maintaining Local Area Networks (LAN’s) which consisted of multiple platforms from the PC to the Enterprise Server.
Demonstrated ability to acquire technical knowledge and skills rapidly. Project Manager,
Innovative problem solver, And able to help the Customer meet its needs by providing proactive UNIX systems support. Great troubleshooting skills and great Teammate.
Skills
Applications
Veritas Cluster server NFS, NIS, DNS, Ansible, TCP/IP, Disksuite, Veritas, Redhat LVM., NIM, Jumpstart, HP Openview, HACMP, PSSE, Opsware, Korn, EMC Symmetrics, TSM, EMC Control Center, Opsware, ZFS, Oracle, Avamar, LDAP
Operating Systems
Solaris 8, 9,10 and 11, AIX V6 and V7 HPUX 11.I, Redhat Enterprise Server 5, 6,7 and 8, Windows 2010, 2012, 2014
Hardware
SUN Ultra Sparc Family, SUN Enterprise Severs Family, M-Series T-Series, V240, V480, E450, V880, E4500, E6500,. IBM P670, P650, P690, F50, H50, S70, S7A, IBM SP, SGI Indy and Indigo family. EMC Powerpath Storage, NetApp,
Professional Experience:
Milligan Partners Nov 2019 – Present
Harris County Toll Road Authority
UNIX Systems Administrator
Member of the Open Systems UNIX team which provides 24/7 Support for over 400 UNIX/Linux servers located in 2 Houston Datacenters . Provides patching and change management support for all UNIX Servers, which include Linux/AIX and Solaris
Works with the Current UNIX team to help resolve UNIX tickets, issues and problems that may occur in the UNIX environment
Assist in resolving any UNIX, Oracle and Application issues that may affect the UNIX environment
Worked on several major projects which including Solaris to RLEL 7 migration
Build Linux servers from scratch to add to the Environment
Baker Hughes
Employee Oct 2018 – Nov 2019
Systems Application Support Engineer
Member of the Remote Systems Operations team which provides 24/7 Support for over 500 UNIX/Linux servers and applications around the world. Provides patching and change management support for all UNIX Servers and UNIX Based Applications
Works with the Current UNIX team to help resolve UNIX tickets, issues and problems that may occur in the UNIX environment
Work to help resolving any UNIX and Application issues that may affect the UNIX environment
Provide System and Application support for Baker Hughes Customers
Randstad Technologies
BlackKnight Financial Services Jan 2018 – Oct 2018
UNIX Systems Administrator
Member of the Open Systems UNIX team which provides 24/7 Support for over 500 UNIX/Linux servers around the world. Provides patching and change management support for all UNIX Servers, which include Linux/AIX and Solaris
Works with the Current UNIX team to help resolve UNIX tickets, issues and problems that may occur in the UNIX environment
Assist in resolving any UNIX and Application issues that may affect the UNIX environment
Worked on several major projects which including AIX migration from AIX 6 to AIX 7, and Datacenter Move of Servers from Ohio to the mega Datacenter in Atlanta
Logic Technology, Inc.
General Electric Nov 2011 – Nov 2017
UNIX Systems Administrator
Member of ISS/TSG UNIX team which provides 24/7 Solaris, AIX, HPUX and Linux system support for over 6000 servers which are located in several datacenters around the world. Also assist as a project manager on several project
Works with the Current UNIX team to help resolve UNIX tickets, tasks and projects for our clients worldwide
Assist in resolving any UNIX and Application issues that may affect the UNIX environments
Worked on several major projects which including AIX migration from AIX 5 to AIX 6, and Datacenter Move of Servers from Ohio to the mega Datacenter in Atlanta
Worked on the Patching integration of the GE Aviation Servers
Assist in weekend coverage by Providing 24X7 support for Production, QA and Dev. Environments
Used automation script software to update, patch and fix O/S issues
Troubleshoot 3rd party and vendor scripts
Work with 3rd party vendors to troubleshoot System and application issues
Perform system performance analysis and tuning on UNIX servers
Assist TSG/ISS team in patching support for the QA, DEV and Production environments
Experienced in providing Systems support in various technologies which include AIX, Veritas Vol. Manager, Veritas Cluster Server, VMware ESX Server, DNS, NIS
Present primary UNIX administrator for the Houston datacenters
Works closely with the Oracle team in building VCS environments and providing support for Various Oracle environments
Provides TSM and Netbackup backup support
Project Management Duties:
Worked with GE, Logic and 3rd party vendors on coordination, setup and implementation of moving 2 Houston datacenters to the Cyrus One location, was Project Team lead
Worked with GE, in Fort Wayne on migration of Servers and Storage from Fort Wayne datacenter to the Chicago Datacenter
Baylor College Of Medicine, Houston, Texas 11/08 to 11/11
Employee
Senior UNIX Administrator
Provides 24/7 UNIX/Linux support for over 200 Linux UNIX servers in two datacenters
Build, configured and deployed new SUN,AIX, HPUX and Redhat Servers into production
Provided 24X7 support for existing customer base and labs
Configured and maintained the Enterprise backups solutions
Worked with 3rd party vendors to troubleshoot application issues
Performed system performance and tuning on UNIX servers
Used Remedy, LSF, Stornext to configure Linux and Solaris servers
Project Management Duties:
Team lead for Migration of Servers from old datacenter to new Ardmore datacenter, provided all of the logistics and direction for the migration
Lead the UNIX team on the selection of new Hardware and Software for the DNA lab, coordinated the Project which included working with Customers and 3rd party vendor on which solution was best for Baylor
Sungard, Houston, Texas 12/07 to 11/08
Employee
Senior Systems Engineer
Provided Solaris, AIX and Redhat support for over 400 UNIX servers within various datacenters around the country
Worked with Customers to configure and build new Servers
Provide 24X7 system support for existing SunGard’s customer base
Configured and maintained the Enterprise backups solutions
Work with 3rd party vendors to troubleshoot application issues
Perform system performance and tuning on UNIX servers.
Assisted Houston team with Datacenter migration project
Progress Software, Houston, Texas 8/06 to 12/07
Employee
System Administrator/Consultant
Provides UNIX/Linux and Windows support for the Houston QA Lab.which included over 40 UNIX servers. Provided 24X7 support for the mission critical applications
Build, configured and deployed new SUN, AIX and Redhat Servers into production
Maintain and configure the NIS and DNS domains
Configured and maintained the Enterprise backup solution which included Veritas Netbackup
Troubleshoot and fixed problems that occur within LAB environment
Write/Debug and Troubleshoot Vendor and Customer shell scripts
Unisys, Plano, Texas 10/05 to 8/06
Employee
Systems Administrator/ Consultant
Provided UNIX Server support for over 50 UNIX servers around the world. Worked in UNIX team. Provided 24X7 support for Solaris and AIX systems and over 20 mission critical applications, which included Oracle, Weblogic, and Apache
Build, configured and deployed new SUN and AIX Servers into production
Configured and maintained Terminal Servers and Veritas Netbackup servers.
Worked with the SAN team to configure and maintain the SAN environment
Troubleshoot and fixed problems that occur within UNIX environment
Worked closely with the Oracle DBA’s to stabilize the Oracle Environment
Robert Shield and Associates, Houston Texas 2/05 to 9/05
Contract UTMB
Senior UNIX Administrator/Consultant University of Texas Medical Branch
Provided UNIX Server support and project management for entire campus which included over 50 Solaris systems. Provided direction and support for the entire UNIX support team.
Configured, built, maintained and deployed jumpstart servers
Configured, Built and design all new UNIX servers for the school.
Preformed capacity planning and server sizing for the entire campus
Worked with 3rd party vendors to setup standards and design for the UNIX environment
Supported In-house processes and shell scripts
Career Consultants, Inc Houston, Texas 11/2003 to 2/2005
Contrack Waste Management
Systems Administrator/ Consultan Waste Management Inc
Provided UNIX Server support to entire corporate Enterprise, which includes over 230 Solaris and AIX systems. Works with a Team of UNIX Administrators to provide 24 X 7 support. For O/S, Software Applications and Web infrastructure
·Built, configures, and re-deploys all Solaris and AIX servers using NIM and jumpstart.
·Helped with capacity and infrastructure planning for future computing needs
·Troubleshoot and resolve problems and issues that may occur inside the network.
TekSystems Inc, Houston, Texas 2/01 to 4/03
Contract Conoco-Phillips
Systems Administrator/ Consultant
Conoco-Phillips Oil Corp.
Provided UNIX desktop and Server support for the entire Houston site, which included over 30 servers and 300 desktops. Worked with a Team of UNIX Administrators to provide 24 X 7 support.
·Assisted in Building and supporting all UNIX machines at Houston site.
·Help with capacity and infrastructure planning for future computing needs
·Worked with the other satellite offices with their move of their systems and data to the Houston office.
·Provides primary helpdesk support for all UNIX desktops in the Houston campus
·Configured the ADSM, HACMP and SUN Cluster machines
·Provided Hardware/Software Systems standards and design, Setup Technical Architecture and system review.
Reliant Energy Inc, Houston, Texas 10/98 to 2/01
Employee
Systems Administrator
Provided UNIX Systems and Networking support for over 70 midrange and large Servers.
Provided capacity planning for most of the companies business units. Lead division Y2K testing.
·Installed, configured, administer and maintained all of the AIX and Solaris in-house systems.
·Help with capacity and infrastructure planning for future computing needs
·Consulted with 3rd party vendors to resolve issues related to hardware and software.
·Provided UNIX network support which included working with the network group to fix network issues.
·Help build and support the HACMP cluster
WESTERN GEOPHYSICAL EXPLORATION PRODUCTS, Houston 5/93 to 10/98
Employee
Systems Engineer
Provided UNIX systems support for over one hundred (100) nodes. Interfaced with 3rd Party
vendors on technical issues. Provided NIS, DNS and security support
STEWART AND STEVENSON CORPORATION, Houston 8/88 to 4/93
Employee
UNIX Programmer
Provided Technical UNIX and Networking support for both Engineering and Manufacturing
·Supported all of the UNIX workstations, networking, software support and layered products
·Provided all UNIX training to MIS personnel.
EDUCATION
B.S. Electrical Engineering, Tennessee State University 1988 Nashville, Tennessee