Customer Service Calumet
Resume:
TIERA
SULLIVAN
***** ****** ***, ******, ** ****9, 773-***-****, ***************@*****.***
PROFESSIONAL SUMMARY
Dependable employee seeking opportunity to expand skills and contribute to
company success. Considered hardworking, ethical, and detail-oriented.
SKILLS
Customer service skills •
Teamwork skills
Creative
Problem-solving
EXPERIENCE
Shift Lead
August 2008 - August 2021
Walgreens Calumet Park, IL
• Monitored employee performance and proactively corrected problems
impacting team results.
Kept environment clean and safe for personnel and guests.
Delivered prompt, courteous customer experiences through skilled leadership of
shift team.
Supported senior management in day-to-day operations and proactively handled
concerns.
Met shift coverage demands with well-organized schedules and assignment lists.
Ordered and managed supply inventory for [Typel team.
Observed and enforced operational and safety-related policies to comply with
OSHA regulations.
Motivated employees to optimize team performance.
Directed daily store operations, including staff management, task delegation
merchandising, and customer service.
EDUCATION
Percy L Julian, Chicago, IL
GED
Kennedy King college, Chicago, IL
June 2003
November 2013
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