STEPHANIE Jones

***** ********* ****. ***. *** Euclid, Ohio 44132 C: 216-***-**** adpmk8@r.postjobfree.com

Summary

Experienced in taking food orders and safely handling food while greeting all customers and managing the cash register accurately. Experience with up selling and helping people out with any questions asked.

Nutrition Service Assistant 10/2021 to Present Wolfgang Puck University Hospital Cleveland, OH

Responsible for greeting customers in a friendly manner, recording order on register, repeating order and completing money transactions. Also responsible for answering phone, recording phone orders, repeating phone orders and submitting phone orders to back of house. Helping deliver food to customers when needed and cleaning tables.

Cook/Cashier 10/2018 to 10/2021 University Hospital Cleveland, OH

Responsible for greeting customers waiting in line, taking order and preparing order. Keeping work area clean and presentable. Also responsible for ringing out customers on register, handling money transactions accurately while still delivering great customer service.

Concessionaire 2016 to 9/2018 Playhouse Square Downtown Cleveland, OH

Responsible for getting and ringing up customers for pretzels and other snacks while giving great customer service and trying to upsell.

Server 06/2014 to 2018 Steak and Shake Cleveland Heights, OH

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs, processed payments and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner.

Cashier/Sales Floor Associate 04/2013 to 01/2015 Gabriel Brothers Cleveland Heights, OH

Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Communicated information to customers about product quality, value and style. Processed all sales transactions accurately and in a timely fashion. Also worked at customer service desk, handled returns and exchanges while also answering the phone and making announcements on overhead.

Server 09/2011 to 02/2013 Mad Greek Cleveland Heights, OH

Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Education

Associate of Science: Veterinary Technician 2017

Stautzenberger College Brecksville, OH, USA

High School Diploma: Basic Studies 2008 Charles F. Brush High School South Euclid/Lyndhurst, OH, USA

References

Mark Henry- 216-***-****, Known for 10 years, manager at multiple jobs.

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