Resources Executive Employee Relations
Resume:
JOEL RILEY
***********@*****.***
PROFESSIONAL SUMMARY
Driven and visionary Human Resources / Labor Relations Leader with demonstrated accomplishments in employee relations, labor relations and contracting, investigative process, compensation, training, and consulting with internal customers including experience in building an HR function, researching and incorporating best practices, and leadership utilizing team model approach while developing individual and team talent.
RCJ Consulting LLC, Human Resources & Labor Relations, Milford, CT 2018-Present
Provide direct consulting services to clients in the Human Resources and Labor Relations space. A full range of comprehensive services are offered to client bases in government, non-profit organizations, financial services, health care, and retail services.
Provide analysis, interpretation and implementation of all applicable state and federal labor laws and compliance regulations.
Support HR best practice initiatives and implementation in client processes
Review, create and edit client policy and procedures.
Provide expert investigative services and reports as needed. Participate and lead disciplinary hears as required.
Lead strategic planning and goal process for client’s HR functions.
Complete special projects as requested.
TOPAZ FINANCIAL SERVICES, Healthcare Division, Brooklyn, NY 2019 –2020
Manager of Human Resources
Managed and directed Human Resources Department & Operations for the Southeastern Region. Worked independently with twenty-one (21) healthcare leaders, facilities, and providers, within the assigned region, to deliver high quality human resources support and best practices to ensure top quality service delivery to patients and their families.
Managed and directed Human Resources Department for the Southeastern Healthcare Division.
Provided consultation and advised on all aspects of Human Resources to all levels of regional staff. This includes policy, contract interpretation, initiatives, employee relations, training and development, and all other related activities.
Served as Human Resources executive member on senior management team committees and meetings.
Administered company policies and procedures in conjunction with various Human Resource programs.
Developed and implement training programs and initiatives for all regional staff.
Responsible for all employee investigations, disciplinary matters and hearings, and appeal and arbitration matters.
Responsible for all compliance and complaint hotline processes.
Reviewed and negotiated all grievances and contract issues.
Responsible for the payroll department, worker’s compensation, EEO/AAP and other compliance reporting.
BARNES GROUP INC. Associated Spring Bristol Division, Bristol, CT 2018 – 2019
Manager of Human Resources, (Contracted by VACO Inc.)
Managed and executed human resources initiatives and efforts within the Associated Spring Bristol Division. Worked closely with the business leaders and management team, supporting and enabling the business goals and objectives, through the development and implementation of best-in-class Human Resource policies/procedures, that assure consistent application and promote positive employee relations.
Served as a business partner contributing to the business decisions and strategy.
Human Resources Department responsibility for the Bristol Division in Connecticut.
Provided human resources consultation, advice and guidance to staff on Division organizational issues and initiatives with a focus on positive employee and labor relations, and employee engagement.
As a member of the management team, participated and contributed to the implementation of best practice initiatives. Ensured alignment of the employees and culture to support the business goals and objectives for increased growth and profitability.
Effectively administered the company’s human resource policies and programs for Associated Spring, which include positive employee relations, coaching, talent acquisition, employee development, and all other related activities necessary to ensure an effective, productive and motivated workforce. .
Acted as point of contact, manager and administrator on all Human Resources programs, initiatives, and practices ensuring they are administered fairly and, in a manner, consistent with corporate policies. Interpret and advise staff on current collective bargaining agreement. Develop and expand new policy, procedure and training to align with goals, objectives and best practices
Facilitated and promote strong management principles regarding labor relations and union/management processes.
Investigated and resolved employee complaints and concerns in a timely manner.
Served as a training resource to supervisors and management team.
Disposition and negotiated employee grievances in a positive, effective and timely manner.
STATE OF CONNECTICUT, Hartford, CT 1998 – 2018
Manager of Administrative Services ll: Human Resources/Labor Relations - (2002 – 2018)
Establishment, implementation and administration of labor relations, investigations, disciplinary & grievance processes, recruitment/employment, job classification, compensation, employee benefits, EEO, payroll, time and attendance, performance management, training, and related communications for all division employees. Staff includes professional, mid management and executive.
With 9 HR staff, oversaw administration of all Division HR and LR matters for 1900 employees including employment, training opportunities, and other employee benefits.
Provided guidance and counsel to leaders and executives in the implementation of policies, programs, and partners with the division to ensure the strategic ongoing recruitment, employment, development and evaluation of qualified staff. With the Executive Director, managed staff allocations, planned staff/divisional reorganizations and action plans, developed policies related to staffing issues.
Developed and implemented human resource management policies and programs to ensure effective recruitment, selection, development, and retention of competent and motivated division employees.
Developed and delivered agency Human Resource new employee orientation and new and veteran supervisory training
Advised leadership and developed and implemented performance management system including strategic promotional opportunities as well as oversaw employee discipline process and the implementation of such policies.
Managed integrated systems of compensation and benefits, training and development, employee relations, human resources information systems, and employee assistance. Completed compensation analysis and review for union staff and contract negotiations and analyses for executive staff.
Directed the development and maintenance of appropriate human resources information and record keeping systems for the management of electronic personnel records and the maintenance of employee statistics and data bases.
Directed division-wide investigations with average monthly caseload of 20-30 complaints and average clearance rate of 90% per month. Provided expert interviews utilizing the Reid Technique for our division and was requested as an outside asset to other divisions.
Administered and facilitated division’s disciplinary, appeal, and grievance hearings. Directly responsible for prosecuting cases determined to have violated policy, serving as hearing officer on grievances and making appeal decisions. Represented the division at arbitration, CHRO, and Labor Board hearings on all labor matters.
Served as divisional representative at collective bargaining negotiations: Participated in and represented division needs at labor contract process. Successfully negotiated five contract cycles with four collective bargaining units without any delayed implementation.
Coordinated with the Legal Services Department on labor/union negotiations, union grievances and arbitrations, and administrative proceedings.
Developed and directed division HR and LR training programs. Conducted division employee and supervisory training.
Served as staff representative to the Ethics Committee.
Manager of Juvenile Services - (2001 – 2002)
Responsible for the operational management, Human Resources, budget, and statewide coordination for Juvenile Services and Mental Health Services.
Juvenile Sanctions Monitor - (1998 – 2001)
Responsible for contract negotiations within an assigned region, monitored contract compliance, developed and supervised Budget process, RFP process, incident investigations, Human Resources function in collaboration with the contracted agency (non-profit)
Non-Profit Management Experience– Corporation for Public Management (1994-1998)
Responsible for case management function, budgets, contracts, Human Resources, and overall program operation in non- profit contracted adult & juvenile client based services.
PROFESSIONAL TRAINING & EDUCATION WORK EXPERIENCE
2012 – 2019
2000 – 2014
2000 - 2018
EDUCATION
UNIVERSITY OF NEW HAVEN, Graduate School, New Haven, CT
Adjunct Faculty: Labor Relations/HR, Public Administration & Criminal Justice Programs
MANCHESTER COMMUNITY COLLEGE, Manchester, CT
Adjunct Faculty: Human Services and Juvenile Delinquency
ADJUNCT TRAINER: State of Connecticut Division Training Academy
UNIVERSITY OF NEW HAVEN, New Haven, CT
Master of Science Law/Criminal Justice, 3.68 GPA
UNIVERSITY OF RHODE ISLAND, Kingston, RI
Bachelor of Science, Public Administration & Political Science
CERTIFICATIONS
•Advanced Interview, Interrogation and Negotiation Techniques: John Reid & Associates, Re-certified 2018
•Interview, Interrogation and Negotiation Techniques: John Reid Associates, Re-certified 2018
•Certified in Internal Investigations &Advanced Internal Investigations: George Washington University
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