Customer Service Assistant
Resume:
WORK EXPERIENCE
Floater
Mail Centers Plus - Atlanta, GA
May 2019 to Present
Assist in the receiving, validating, and distribution of clientele packages & mail from various distributors. First response in the daily maintenance of Ricoh printers including supplies Troubleshoot issues with Coca Cola clients
Processing of outgoing packages
Janitorial Supervisor
HUNTSVILLE CITY SCHOOLS - Huntsville, AL
January 2016 to March 2019
· Ensure excellent quality and cleanliness in multiple facilities resulting in a 96 scoring on Department of Justice audit
· Oversee 10 janitorial employees and assign duties due to their schedule and abilities
· Train newly employed workers with energetic team building exercises by gaining interpersonal relationships
· Complete and distribute weekly payroll information to all upper level managers Assistant Manager
Burger King - Huntsville, AL
October 2012 to December 2015
· Led customer service operations to shrink food cost and control food waste
· Ensured excellent customer service resulting in high customer retention
· Communicate effectively to other members of management by helping to implement policies and procedures General Manager
TRAVIS DEON
TIMMONS
Atlanta, GA
**********@*****.***
Goal driven, team oriented, extrovert with a desire to manage a business. Ability to adapt to transitioning circumstances. Excellent written and verbal communication skills as well as efficient and effective problem solving skills. Experienced managing multiple businesses while maintaining a great attitude and showing empathy towards fellow co-workers and employees.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Krystal - Tuscaloosa, AL
January 2005 to October 2012
· Organize all new hired employee documents including payroll, schedule request forms, and identification
· Communicate with District Supervisor concerning day to day operations
· Delegate duties to Assistant Managers and employees including cleaning preparations, food sanitation, and customer service goals
· Advertise and promote specialty items based on customer needs including upselling to complementary drinks EDUCATION
High school or equivalent
J.O. Johnson
August 1996 to May 2000
SKILLS
inventory
Payroll
Scheduling
Training
Operations
ADDITIONAL INFORMATION
APPLICABLE SKILLS
· Quality and effective communication skills
· Microsoft Office, Word and Excel
· POS System
· P & L reports
· Willingness to help others in need
· Task oriented
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