Tablate, Ann Margarette D.

*** - * **** ****** **** Rembo Makati, City 1216

091********

adpme3@r.postjobfree.com

Career Summary

To work in a challenging and stimulating environment with the opportunity to use my current experience and to enrich my knowledge and enhance my skills. To contribute towards the achievement of organizational objectives by applying my professional abilities.

Professional Experience

●More than 100 dashboards deployed combined with different platforms covering Process improvement, Reports & Metrics Performance.

●Pioneered the Project Mobilization of reports.

●Contributed to speed up processing and able to realize savings of 2,340 hours annually equivalent to USD $ 20,872.80.

●Created and implemented more than 100 ideas that contributed to standardization and digitization of the reports.

●Trained and Mentored Reporting Associate in reporting methodologies and best practices

●Created SQL script that automatically downloads the data to via google SQL.

●Enhanced Project Management skills by handling multiple projects with very demanding timelines

●PresentedInnovation and Automation Ideas during BRG – Town Hall December 2019.

●Expert in Google Suite tools. i.e Google Sheets, Slides, Docs, PLX, Data studio.

● Created reporting templates that help in monitoring performance of the project.

●Lead the Project transformation and digitization of Operational excellence documents.

Employment History

Accenture – Measurement and Report Senior Analyst (2018 – Present)

Role Description: Ensure ad hoc/standard operational reports are delivered accurately/on time. Analyze designated performance measures/reports including financial, satisfaction and operational metrics. Perform root cause analysis (for example customer satisfaction surveys) where required. Work with other functional teams to access/ understand data to be analyzed and identify process improvement opportunities. Coordinate across multiple operations/teams to add reporting insight and support reporting needs if needed.

●Assist in designing insightful report views (excel-based or tool-based or dashboards)

●Utilize data to identify trends and opportunities for improvement

●Deliver timely ad hoc and standard operational reports

●Perform Quality Assurance (QA) on reporting analysis performed by other reporting groups as needed (including clients)

Accenture – Measurement and Report Associate (2015 – 2018)

Role Description: Responsible for ensuring quality reports (both ad hoc and standard) are delivered accurately and on time. They gather and document reporting requirements and manage the production of reports

●Monitor SLAs on an ongoing basis for services delivered by the team directly or through other party teams

●Assess performance trends and propose corrective measures in case of performance deterioration

●Provide ACN management with weekly SLA reports for all towers

●Owner of all reporting and dashboard for SLA

●Accurate, consistent and comprehensive performance reports

Languages and Skills

●Databases – Sheets, SQL

●Analytics – Data Studio, PLX

●Reporting – Microsoft Word, Excel and PowerPoint, Google Docs, Sheets and Slides, Google Data Studio and Google PLX

Educational Background

Tertiary Education

Southern Luzon State University Year Graduated: March 2014

Bachelor of Science in Business Administration

Personal Particulars

Age: 27 years old Date of Birth: March 17, 1994

Citizenship: Filipino Religion: Roman Catholic

Height: 4’11” Weight: 125 lbs.

Awards

●BSS Business Operator Award – April 2015

●BRG Top Performer Award – April 2021

●Accenture FY19 Top Innovation Award – August 2019

References

Name: Mark Agullana. Contact Number: 099********

Position: Operations Manager Company: Accenture

Name: Jasmine May Corpuz Contact Number: 092********

Position: Operations Team Lead Company: Atos Infotech

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