Hannibal Service Representative

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

AMY

GRAHAM

A

**** ******** ******, *, ********, MO 63401, 573-***-****, ***********@*****.*** Motivated Customer Service Representative focused on delivering quality service. Remains level-headed in issue resolution. Documents problems thoroughly and strives to achieve complete customer satisfaction. Hospitality and accommodation Account updating Record preparation Problem resolution Refund management Information security Strong communication Paperwork processing Appointment scheduling Delivery scheduling

Shipping Office Clerk May 2014 - June 2020

Manchester Tank Quincy, Il

Updated computer system with shipping and receipt activity. Checked goods received against purchase orders or invoices. Used computer to generate shipping labels and interact with inventory database. Filing

Faxing

Custom Documents

Set up truck loads

Audits

Customer Service Representative August 2014 - Current SWISS COLONY Hannibal, Missouri

Take orders

Customer service

Take payments

Diploma May 1996

Hannibal High School, Hannibal, Missouri

G

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