SELVASUNDARAM SELVARAJU

M.No.: +91-848*******,

E-mail: adpm46@r.postjobfree.com

CAREER OBJECTIVE

To work successfully, confidently and honestly to achieve desired target. I am looking forward to that position at where I can develop new things for the organization.

INDUSTRIAL EXPERIENCE

Computer Access Private Limited.

Designation: - Service Account Lead

Location: Alwarpet, Chennai-600018

JAN, 2019 – FEB, 2020

Job Description: -

1.Monitoring of ILL and MPLS Connectivity.

2.Monitor Device performance and troubleshoot problem areas as needed.

3.Monitoring ticket management portal and Driving team towards the ticket closure.

4.Coordination with core network team & ISP in order to resolve network issues.

5.Remote support to the field engineers for the Hardware troubleshooting and Link Delivery.

6.Communication with vendors via email and phone for initial problem and requirement of equipment.

7.Maintaining, and supporting new network, add-ons or modifications to existing.

8.Periodic Interaction with Client to understand the challenging areas.

9.Preparing network statistics reports for monthly reviews with the highlights of the month.

10.Generate daily, weekly and monthly report for the projects handled.

11.Reviewing the daily activities within our organization with the stake holders.

12.Project governance by monitoring the SLA adherence for the Projects Engaged.

Flipkart SEP, 2020 –APRIL,2021

Designation:-Customer Service Associate

Location:-Secunderabad-500009

Tech Mahindra

Designation:-Associate Customer Support SEP,2021 –Presently Working

Location:-Noida-UP-210301

EDUCATIONAL BACKGROUND

B.E. in Electronics and communication Engineering. With 6.05 CGPA from Nandha college of Technology,Perundurai, Erode(Anna University Chennai) in 2012-16.

H.S.C. from Ideal Hr.sec. School with 70% in March 2012.

S.S.C. from Ideal Matric. Hr.sec. School with 80% in March 2010

PROFESSIONAL EXPERIENCE/COURSES

CERTIFICATE OF COMPLETION – A new cyber security threat

Java & J2EE in NIIT private Limited

PROJECTS

BIOMETRIC SECURED ELECTRONIC VOTING SYSTEM:

1. Initialization of process. It is assumed that the voters have already registered and their finger- prints and voter details are stored in remote server.

2. Check if the voter I.D is valid or not, whether the candidate has registered

Or not by comparison of his finger with already stored finger-prints

from remote server.

3. If the voter has not registered or if the card ID is invalid, then display the message that the user is an unauthorized person.

SKILLS

1.Good technical skills and troubleshooting skills. Excellent communications skill and customer management skills.

Programing Languages: C, HTML, JAVA,

Operating Systems: Windows(XP,7,8,10), Linux (Ubuntu, Cent OS)

Softwares Known: Basics of Android Studio, Adobe Photoshop.

Terminal Emulator: (Putty, Mobaxterm)

PERSONAL PROFILE

Father's Name : - Mr.S.Selvaraju

Residential Address: - No:28, Noth street,venkarumbur,Murukankudi(PO),Titakudi(TK),

Cuddalore District-606105

Date of Birth : - 22nd August, 1994

Language Known : - English, Tamil.

EXTRA CURRICULAR ACTIVITES

Got two medals in Chennai Marathon,

Member of Cricket club in College,

Playing Carom, Chess, Running

Yours Faithfully

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