Claims Processor Customer Service
Resume:
Jordin Moorman-Robinson
*** ******* ** ******, ** 08817
adplz4@r.postjobfree.com
Healthcare professional with more than 5 years experience in claims processing, and customer service. Responsible, punctual, patient, goal-oriented focused worker with an ability to learn quickly. Supreme customer service and effective speaking. Allow me to communicate clearly and successfully manage my duties. Strong interpersonal skills with demonstrated ability to communicate with all levels of management.
SKILLS: computer literate, scheduling, answering phones, Microsoft word/ PowerPoint, filing/organizing, responsible/reliable, quick learner, organizational skills.
EMPLOYMENT
01/2019-08/2021
Claims Processor (remote) CBS Billing, NJ
Apply general processing procedures and specific guidelines to correctly process claims. Review and interpret pending claims to determine appropriateness of the claim status to take necessary actions within FSA policy provisions. Report daily production to senior claims processors. Assist with special projects as determined by spending accounts team manager.
08/2017-08/2018
Pharmacy Clerk, Optum Rx, NJ
Provide effectual customer service as well as role model service guidelines. Ensure to receive inventory, check delivery for correctness commensurate to invoices. Manage and maintain inventory through breaking out inventory into stocking sections. Ensure return tote to shipping backroom to warehouses.
01/2016-07/2017
Fulfillment Associate, Amazon, NJ
Fulfill basic warehousing and stock order duties. Deciphering work orders. Locate stock and pack items for shipment. Inspecting all shipping materials, counting inventory.
06/2015-12/2015
Customer Service, Annie Sez, NJ
Assist customers. Organize and clean store. Restock merchandise. Maintain dressing room. Train new employees. Process or refund customer purchases. Maintaining customer relationships by handling questions and concerns with speed and professionalism.
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