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Management Coordinator Customer Service

Location:
Abbotsford, BC, Canada
Posted:
December 09, 2021

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Resume:

Damaris Stanciu Phone: 778-***-****

Abbotsford, BC V2T 0G2 Email: adplyd@r.postjobfree.com

Support Staff

Summary

Seeking to obtain employment in which I can work with others to serve guests and customers by using my strong contributor and customer service skills. A current employee of the University of the Fraser Valley, who quickly incorporates and implements new procedures to maximize efficiency and productivity to run an office.

Education

Food Safe Certificate Fraser Health, Abbotsford, BC Applied Business Technology University of the Fraser Valley, Abbotsford, BC Computer Literacy Project Certificate Sardis Secondary High School, Sardis, BC Professional Cook Training Sardis Secondary High School, Sardis, BC Grade 12 Diploma Sardis Secondary High School, Sardis, BC Highlights

• Strong organizational and service skills

• Excellent business and web communication; both orally and written

• Extremely detail-oriented and works well independently

• Exceptional customer service and leadership skills

• Work effectively in a team environment while being resourceful, dependable and organized

• Great human relations skills; resolving conflict, relating to and helping people, and actively listening

Work Experience

Clerical and Administrative Support Staff

University of the Fraser Valley, Abbotsford BC Aug 8, 2019– Present

• Maintain and track computerized records, documents, and office supplies

• Organize/schedule department meetings, events, and special projects

• Serve as a front-line contact person for the department

• Prepare and distribute department agendas and meeting minutes

• Preform daily clerical duties; collect confidential information, answer phones, communicate via inter-office email, order office supplies, and put through offices work order requests

• Create department social media content (Facebook, Instagram, Twitter, LinkedIn, Snapchat)

• Use UFV electronic software systems, Banner Report and Fast Damaris Stanciu Phone: 778-***-****

Abbotsford, BC V2T 0G2 Email: adplyd@r.postjobfree.com Work Experience (continued)

Work Practicum (Records Management/Administration Assistant) Abbotsford City Hall, Abbotsford BC Feb 25 – Mar 15, 2019

• Managed and filed records electronically in the CEDAR filing database

• Assisted Records Management Coordinator in retrieving and inputting records at a Records Center

• Researched council minute books and recorded the names of pervious Mayors and Councilors while creating Excel spreadsheets for the information retrieved.

• Scanned photos, documents, and employee records

• Answered and directed phone calls at corporate reception/switchboard Support Staff

Menno Home, Abbotsford BC Dec 2015 – Nov 2017

• Assigned work orders for specific inquiries to maintenance workers

• Cleaned and sanitized common areas of a large care facility, residents’ rooms and personal spaces

• Disinfected eating areas and all touch points to ensure a clean and sterile environment

• Operated a Taskki machine to wash and wax floor areas adhering to company policies and standards

Team Member

Tim Hortons, Chilliwack BC March 2015– Nov 2015

• Took guests food and drink orders

• Greeted and welcomed guests

• Prepared and bake food and ensured food production ran smoothly

• Cleaned and sanitize tables, countertop and café equipment

• Ran cash register and handled cash

SAP Clerk

Loblaw, Chilliwack BC Dec 2014 – Nov 2015

• Scanned and investigated inventory count errors, recorded stats and contacted warehouse to rectify discrepancies

• Received shipments, reviewing documentation for accuracy, and implemented processes to troubleshoot inventory loss and resolve variances

• Followed detailed planograms to display new products and promotions

• Data Entry, for all store products to ensure barcodes scanned correctly

• Supported SAP manager with inventory control system to maintain accuracy of business transactions and shipment billing reports



Contact this candidate