AINA, MICHAEL OLAMILEKAN

Administrative Office Management Customer Service

*, ********** ******* ******, ***** Oke-eletu, Ijede Rd Ikorodu, Lagos State

Ikorodu, Lagos State adplwx@r.postjobfree.com 081********

CAREER SUMMARY

An experienced and detail-focused Individual with immense experience in administrative, public relations and corporate organization, paired with a hybrid office management background. Highly focused with top level of coordination and leadership skills to interact effectively with diverse personalities, combined with my indept knowledge in client relations. Facilitating success for quality-focused tasks through effective management abilities. Possess skillfully balanced organizational objective, strategizing and recommending ways to achieve and maintain a competitive business edge.

SKILLS/EXPERTISE OFFERED

Administrative Support

Use of Standard Office Tools

Office Management

Microsoft Office Suite

Front Office Executive/Public Relation

Excellent Listening (Active)/Feedback Skills

Executive Assistant

Team Leadership

Customer Relation Management

Good Written/Verbal Communication Skills

Bookkeeping and Record Management

Attention to Detail

Excellent Telephone Etiquette

Ability to Perform Routine Work

WORK EXPERIENCE

March 2019 — June 2021

Academic Tutor Lighthouse International School, Ikorodu, Lagos State

Prepared and delivered assigned lessons to students of diverse age groups.

Created and implemented a grading system coined Evaluate Minds which focused on students' ability to perform without stress of impending exams, resulting in a 55% increase in grades.

Implemented Two Way Communication, an initiative that encouraged students to take equal part during lesson impartation and class discussions.

Increased the number of students completing assignments on time by 40% by employing group studies initiative.

April 2018 — March 2019

Administrative Assistant (NYSC) College of Education, Taraba State

Technically skilled administrative support professional valued for multitasking strengths, organizational abilities and diplomatic handling of confidentials.

Advanced command of MS office along with strong business and financial management skills.

Leveraged technology to elevate efficiencies, boost productivity, saved costs.

Repeatedly praised for keeping executive offices running smoothly.

Handled broad responsibilities; fielded an array of requests from internal/external customers; & thrived within busy environment requiring the ability to prioritize & manage concurrent tasks.

February 2015 — September 2016

Logistics Officer White Soul Investment Limited, Ogun State

Liaised with internal stakeholders and external suppliers to maximize stock availability and minimize lead times.

Planned all aspects of logistics operations including inbound and outbound logistics through sea, road and airs, shipping and customs clearance, insurance related to company and Logistics operations.

Managed relationship with logistics service providers for transportation, customs clearance for both inbound and outbound operations.

September 2010 — December 2013

Administrative Officer JoeWhite Resources, Lagos State

Maintained workflow by analyzing and refining standard operating procedures, such as scheduling, communications, office layout, etc.

Coordinated internal and external resources to expedite workflow.

Provided direct administrative support to senior leaders, including email correspondence, and generation and distribution of memos, letters, spreadsheets, forms, and faxes.

Maintained filing system, contact database, employee list, and inventories.

EDUCATIONAL QUALIFICATION

February 2014 — September 2017

B.Sc [Edu]: Economics [Second Class, Upper] Tai Solarin University of Education, Ijagun, Ogun-State

September 2004 — July 2010

WAEC Abibat Mogaji Millennium Secondary School, Agege, Lagos State

TRAINING/CERTIFICATION

2018 — 2019

National Youth Service Corp [NYSC] Iware, Taraba State

Data Analytical & Management Peak Institute, Lekki, Lagos State

2018

Project and Business Management Proficiencies

Independent Career & Skill Certification Organization, United Kingdom

References Available On Request

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