Customer Service Claims Processor
Resume:
RUTH FERGUSON
Customer Service
United States
**********@*******.***
Authorized to work in the US for any employer
Wife/ mother/grand and homemaker
My house
January 2019 to Present
My position keeping up with daily chores cooking, cleaning, laundry, all while taking care of my family in a positive and confident household. My accomplishments are my children: 8 of them; 6 are honors graduates. I am also a grandma to 3 grandchildren, all while trying to keep positive reinforcement with them as well. Caregiver
In Home Care Giver - Sarah, MS
August 2008 to September 2019
Daily cleaning, cooking meals, dispensing medication, daily hygiene, and activity planning for an elderly. Cashier and Stocker
Walmart - Senatobia, MS
June 2005 to August 2009
• Welcomed guests
• Answered questions
• large cash transactions
• front end stocker
• Customer service
Insurance Claims Processor
Third Party Solutions - Memphis, TN
May 1999 to May 2004
Handled the credit verification and automation, based on individual state mandates, for workers compensation prescription claims, serving as an intermediary between the retail pharmacies and the payor market taking the workload and risk of collection off of the retail pharmacies.
R
WORK EXPERIENCE
Workman’s compensation claims problem solving
locating missing information
telephone skills
customer service
AS400 knowledge
light typing
10 key
microsoft word knowledge
Customer Service Representative/Call Center
EFS, LLC - Memphis, TN
February 1995 to August 1998
Concord EFS Inc., a credit card service company that Services supermarket chains and other retailers, expand its credit card processing business. Process and approve credit cards for merchants. EFS SmartFunds allows you to securely manage fuel/fleet purchases and payroll/settlement conveniently on one card. EFS SmartFunds combines the important functions of fuel, cash, and non-fuel purchase management with employee payroll and contractor settlement functions to provide you with a superior payments solution and better financial controls Customer Service Rep
Answering calls in a timely manner
Problem Solving
Cashier/Customer Service
Circle K - Memphis, TN
April 1992 to September 1995
cash register knowledge
gas pump knowledge
store up keep
stocker
open and close procedures
customer service
High school or equivalent
High school or equivalent
United states
None
Wood dale High - Memphis, TN
EDUCATION
Friendliness considerate of others help when I’m needed drama and gossip free Friendly confident people pleaser and drama gossip free Data Entry (4 years)
Office Experience (3 years)
Excel (4 years)
EMR Systems
Microsoft Word (10+ years)
Customer Service (10+ years)
Crew Member
driver's license
Customer Focus & Orientation — Highly Proficient
November 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ 8b1b0cf4d670e3d85ffc9a836903cc04eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
SKILLS
•
•
•
•
•
•
•
•
•
CERTIFICATIONS AND LICENSES
ASSESSMENTS
Contact this candidate