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Service Officer Executive

Location:
Vasanth Nagar, Karnataka, India
Posted:
December 09, 2021

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Resume:

RESUME

VEERAMANI.D

Mob-+91-994*******

Email: adplvg@r.postjobfree.com

CAREER OBJECTIVES:

To achieve the highest level of performance, service levels and proficiency in each and every endeavor that I undertake challenges and successfully accomplish.

STRENGTH:

Commitment towards work, ability to learn.

Thinking positive, shared accountability.

Hard & Smart working and ability to meet deadlines.

A very fast learner and can grasp new concepts quickly.

EDUCATIONAL QUALIFICATION:

Qualification

Instititution

Year Of Completion

S.S.L.C

E.S.J High school

2001

Diploma in Electronic & Communication Engineering

Impact Polytechnic

2006

WORK EXPERIENCE:

Worked as field support executive for Quinta systems pvt ltd

•Installing the QR sticker in the merchant place

•Enable the payment and provide the training to the merchants

Worked has an field service officer for Innoviti payment solutions from 26 Dec 2017 to June 20 2019

•Installation of New EDC Machines

•Resolving the EDC machine front end issues

•Upgradation of new Application in the EDC machine and Billing pos

•Log the Ticket for Backend issues and coordinate with the backend team to

get the issue resolved

•During the visit any faulty EDC found ticket will be raised for the New

terminal

•Frequent site visit as per the schedule shared.

Worked in Hitachi Payment Services Pvt. Ltd as an ATM Officer (CHANNEL EXECUTIVE) 3 years 4 months from 2014 FEB to 2017 JUNE.

Managing over all maintenance of ATM Sites allocated around 250.

Frequent site Visit every fortnight as per scheduler shared.

High lighting Issues of ATM Premises during the visit.

Vigorous follow up with concern vendor for resolving the discrepancies during the site visit.

Close monitoring of ATM up time and ensure to reach the bench mark of 97% every month.

Coordinating with Central office for assistance of Engineer to make the ATM Machine operational.

Ensuring to update the M-Audit tool and Element Tool on regular Basis to achieve the Targets for the month.

Site Sourcing

Worked in ISS SDB India private limited as an ATM COE (Cash Operating Executive) for 3 years 9 months and from JUN 2008 to MARCH 2012.

Operating ATM & Cash loading

Resolving the ATM technical issue.

Worked in A.P, Securitras India Pvt Ltd as an ATM COE (Cash Operating Executive) for 3 years.

Operating ATM & Cash loading

Resolving the ATM technical issue

PERSONAL DETAILS:

Date of Birth : 20 JANUARY 1985

Father’s Name : Devaraj.V

Mother’s Name : Pachamma

Nationality : Indian

Marital status : Single

Languages Known : English, Tamil, Kannada, Hindi, and Telugu.

Hobbies : Playing games, participating in extra curricular

Activities, Roaming..

Residential Address : #34, 6th cross, Oil mill road, Aravindanagar, Lingarajapuram, Bangalore-560084.

DECLARATION:

I here by declare that the above particulars are true and correct to the best of my knowledge and belief.

Place: Bangalore (VEERAMANI.D)

Date:



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