Customer Service Public Area
Resume:
Agwata Moenga Job
Nairobi-Kenya, *****
adplq7@r.postjobfree.com
PROFESSIONAL SUMMARY
To perform to the best of my ability in challenging position that calls for my dedication and creativity in order to bring a solid contribution not only to my self and my status but also to the clients and the organization at large.
WORK HISTORY
April 2013-Current laundry assistant
The Nairobi Hospital-Kenya
Collection of dirty linen
Sorting of all linen according to colour, soil level and fabric type
Washing,drying and ironing of linen
Loading and unloading of machines with linen at different settings
Folding clothes before bagging them
Ensure laundry room is tidy and accessible at all times
Cleaning of all machine from dirt and lint
Checking damage lien from manding
Answering customer’s questions(face to face) over the phone and through emails
Operation of all laundry machines
Brilding friendly and professional relationship with clients
Abiding by all health and safety regulations all times
Completing relevant paper work and tagging
Ability to endure working in area of high temperatures with lint accumulation
Strong physical ability to stand for extended periods of time
Excellent verbal and written communication skills.
2013:Feb-Kenya Utalii hotel
:Housekeeping and laundry work
Responsible for cleanliness
Maintenance and upkeep of rooms, public area, back area and surroundings
Utilization of available resources
Daily satisfy of internal and external customers
Collection, sorting, washing of all dirty linen and issuing of linen
Team work
Issue solving to fellow staff
Recording of daily jobs
SKILLS
Excellent interpersonal,customer service and time management skills
Ability to work under pressure and in afast paced environment
Dealing with stressful situations and remaining in control of all times
Emergency first aid skills
Teamwork skills
Customer service skills
Problem solving
Professionalism and strong work ethic
Covid- 19 protocols
EDUCATION
10/SEPT/ 2012-14/DEC/2O12
Housekeeping and laundry techniques-certificate
Kenya Utalii college
2006JAN-2009NOV
The Kenya certificate of secondary Education(K.C.S.E)
Nyakeiri Boys high school
1998JAN-2005NOV
Kenya certificate of primary education(K.C.P.E)
Makambu starlight Academy
Additional courses/Training
Detergent usage and chemical application by blue ring products limited by 18/june/2013-Certificate
Training program for laundry equipments by GIRBAU middle East 27and29/October/2014
Road to Final Freedom-10/JUNE/2016
General awareness in emgergency preparedness and response and fire safety course by Kenya Red cross-6/July/2015
COSHH Health and safety
Use of PPES
Infection control
HOBBIES AND INTERESTS
Socializing-Jogging
Travelling
Cycling
REFEREES:
Mr Willson kipchumba
The laundry manager
Nairobi Hospital
Address-300**-*****
Tel:+254*********
adplq7@r.postjobfree.com
Mr john masaka
Housekeeping and laundry staff
Kenya utalii
Address 00600
Tel +254*********
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