Marketing Representative Call Center

Ronald Bitner

**** ********* **.

Glen Burnie, MD. 21060

Phone# 443-***-****

E-Mail- ***********@*****.***

Special Skills And Qualifications

I was awarded Employee Of The Month twice in my time with

Heartland Home Foods and won Employee Of The Year two

times as well in a five year span at Credit Foundation USA. As

far as my characteristic traits go, I have been described as

punctual, enthusiastic, a go-getter and a team player as well. In

addition I`ve often been told I`ve got a great speaking voice that

comes across very well to the general public and has had a

positive impact that reflects my degree of success. While at

Heartland Home Foods, I provided my voice as a narrator for

their on-line video which was sent to their prospective

customers. In turn there was a very positive response which led

to an increase in public interest. Other skills and qualifications

include call center managerial experience as well as conduction

of sales/marketing workshops.

Employment History

Just Right Technology

Duties included setting appointments for prospective clients and

researched prospects that fit our criteria in a B2B environment along with business development responsibilities.

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Heartland Home Foods

Job Description- Held departmental administrative position

and generated leads of prospective customers through

internet as well as telemarketing venues. Other duties

entailed the coordination of field representatives schedules

as well as the conduction of work shops to help enhance the

production of fellow marketing associates.

Jani-King

Job Description- As a marketing representative I contacted

regional businesses for direct to business leads generating

new clientele and business opportunities for the company. In

addition I researched businesses requesting the service we

provided and contacted field representatives with proposal

information.

Aerus Electrolux

Job Description- Duties included setting appointments for

field representatives and the retainment of current customers

by introducing them to new products and services provided

by the company.

Credit Foundation USA

Job Description- As a certified credit counselor/inside sales

specialist I generated new clientele via incoming calls,

assisted customers with debt consolidation and negotiated

payment arrangements with creditors on behalf of our

clients.

Fraternal Aid Inc.

Job Description- Began with company as a telemarketer

raising funds for both police and youth organizations. I was

eventually promoted to Call Center Manager where I foresaw

and managed a staff of over 30 representatives. Duties

included hiring, business development, payroll, training, as

well as periodic evaluation of call center staff.

References

Lisa Kalishek- Business Development Manager at Heartland

Home Foods- Phone# 800-***-****

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