MARVA A. BOURNE
Los Angeles, CA • 323-***-**** • *************@*****.***
Clerical and Administrative Support Specialist
Highly focused and determined professional with 15+ years’ experience in administrative, clerical and customer service roles. Consistent track record of providing efficient office support to units of employees aimed at increasing productivity and smoothing out operations.
CORE COMPETENCIES
• Greeting visitors • Answering Phones • Ordering Supplies
• Scheduling Appointments • Drafting Correspondence • Data Entry and Filing
• Maintaining Inventory • Mail Handling • Microsoft Office
RELEVANT PROFESSIONAL EXPERIENCE
Keurig Dr. Pepper – Vernon, CA May 2021- September 2021
Cashier
Collected and recorded money received from drivers
Counted money to ensure accuracy
Organized all paperwork in numerical order
Prepared bank deposits and other necessary paperwork
Reviewed and verified all invoices had been included as listed on sales report
Inglewood Public Works Department – Inglewood, CA 2015 – 2019
Office Clerk
Performed general clerical duties including answering phones, data entry and filing
Prepared and maintained equipment records
Received and managed Department of Motor Vehicle paperwork for equipment maintenance
Scheduled preventative maintenance and notify appropriate city staff
Audited purchase orders for materials received
Drafted and submitted payments for purchases
Created and maintained files
Kinship Educational Program – Los Angeles, CA 2008 – 2014
Office Assistant
Answered multi-line phone system and recorded messages
Drafted monthly newsletters and informational flyers
Handled photocopying and scanning duties and ensured that source documents were safely filed
Received incoming mail and ensured that it was properly routed to the intended department
Maintained records by ensuring that they were properly placed and confidentially handled
Ascertained the overall cleanliness and tidiness of the front desk and waiting areas
Received and processed payments
UCLA Physician Support Services – Los Angeles, CA 2000 – 2007
Administrative Assistant
Performed general clerical duties including answering phones, copying, filing and typing
Provided administrative support to Design Administrator
Acted as liaison between internal departments
Responded to queries from clients and contractors
EDUCATION
Los Angeles Trade Technical College – Los Angeles, CA
General Education Coursework
Los Angeles Computer Science Academy – Los Angeles, CA
High School Diploma