Denise Jacobson

***** * ******** ***** *****

Tucson, AZ

520-***-****

adplhr@r.postjobfree.com

Denise Jacobson's experience appears to be ENTRY LEVEL, Management and Call center with 5years plus of experience.

SUMMERY

I have 25 years plus customer service. I am a self starter, Reliable, and dependable person.

I have 5 plus years exp in call center.

I am very exp. at data inputting on any device i am microsoft,crc,pdf, osi, windows ect….. Experienced

VERIZON FOR BUSINESS- AFNI

Business government Communications org.

Verizon business-afni

July 2019-- present

Customer service rep.

Tech.rep.

Drive customers with the best support for there business.

Fix issues to there account

Security verification..

EMPLOYMENT HISTORY

C3 chanel connect

Tucson Az,

April 2017 - June 2019

Customer service Agent, Answered phones to Members of Humana Health insurance.

Answer incoming customer inquiries

Engage with clients in a friendly and professional manner while actively listening to their concerns

Offer support and solutions to customers in accordance with the company's customer service policies

Other duties such as input address change.

One time payments.

Soft Transfers and hard transfers.

Locate their locations for new primary physician

Authorizations for pharmacy and emergency Visits.

Worked with dual monitors In multiple screens.

Dollar General

Tucson, Az

Aug. 2015 - Dec 2016

Asst. Manager acting as manager on duty when manager was absent.

Sought over a team of 3 daily to help productivity, planograms, to resets, stocking, unloading trucks, promoting sales. Open and Close, Bank deposits.

Jerry Bob’s Restaurant

Feb 2009 - July 2015

Tucson, Az

Manager/ Waitress

Duties : Hire/ Fire, Managed a team of 24 in three different stores. Made sure the restaurants were up to code and in compliance with the arizona health department.

Managed percentage on food cost as well as labor control.

Skills

Customer Service: Advanced

Written and Verbal

Orginistion

Team player

Languages

English: Fluent

References

Brenda Moran

Friend

Home made goods-CEO

520-***-****

adplhr@r.postjobfree.com

Eveangaline

Friend

Family dollar-Asst. Manager

Ajo way

520-***-****

adplhr@r.postjobfree.com

Contact this candidate