Project Manager
Resume:
MOYOSORE OLOFINJANA
Address: Lagos State.
Telephone: +234********** Email: **********************@*****.*** CAREER SUMMARY
Highly ambitious Project Manager with experience focused on developing new business ideas and leading high-impact projects. Recognised for delivering multifaceted projects on time and within time parameters while mitigating risk by executing robust risk management strategies. Expertise extends to managing project budget in excess of multi- million naira, coordinating the activities of multilingual team & leading complex business transformation initiatives. Possess leadership qualities to communicate project expectations to team members and translate project visions into reality. Looking forward to apply my knowledge & experience in Project Management & learn new techniques. PERSONAL DATA
Gender: Female Marital Status: Single
Nationality: Nigerian Health Status: Very Good
State of Origin: Ekiti Date of Birth: 18
th
August 1997
EDUCATIONAL BACKGROUND
University of Ilorin, Ilorin, Kwara State 2014 – 2017 B.A. English Language
Queens College, Yaba, Lagos State 2006 – 2012
Senior School Certificate Examination
WORK EXPERIENCE
Global Accelerex, Ikeja, Lagos State
Project Manager September 2019 – September 2021
• Coordinated the development of user manuals, training materials & other documents to enable successful implementation and turnover of the projects.
• Coordinated with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Established effective project communication plans and ensured their execution.
• Led stand-up meetings with internal stakeholders to ensure milestones were met.
• Led technology projects with a team of 15 programmers, quality assurance analysts and product designers as well as met with project team to resolve issues
• Managed customer satisfaction within the project transition period.
• Managed project budget by monitoring expenditures and calculating forecast.
• Planned, scheduled and executed all stages of projects. Created a master schedule for each project based on schedule of work agreed upon by the client.
• Prepared status reports by gathering, analysing & summarizing relevant information.
• Submitted project deliverables and ensuring that they adhere to quality standards. Customer Success Associate November 2018 – September 2019
• Aided in product design and product development.
• Analysed customer data to improve customer experience.
• Coordinated with Sales and Business Intelligence team in providing report analysis of trends in customer behavior and user experience every three months.
• Developed and managed client portfolios and improved onboarding processes.
• Evaluated and improved tutorials and other communication infrastructure.
• Exceeded team’s annual goal of keeping client responses above agreed SLAs
• Handled and resolved customer requests and complaints.
• Held product demonstrations for customers and minimized customer churn.
• Oversaw the implementation of new products delivered ahead of schedule.
• Sustained business growth and profitability by maximizing value. National Youth Service Corps, Osun State
Soezar Institute, Osogbo
Administrative Assistant October 2017 – September 2018
• Answered and directed phone calls and organized and scheduled appointments
• Distributed email, correspondence memos, letters, faxes and forms
• Filed and sorted documents and updated and maintained office policies.
• Followed policies & confidentiality dictations to safeguard data & information
• Fulfilled tasks set out by superiors and developed and maintained a filing system
• Operated and maintained Office computer systems and other electronic gadgets
• Planned meetings and took detailed minutes and maintained contact lists
• Stored all files in designated places securing the important documents CERTIFICATIONS AND TRAININGS
Udemy.com
Mastering Project Management
Business Analysis Foundation
Project Planning
PERSONAL SKILLS AND COMPETENCES
Project Planning Relationship Management Quality Assurance Vendor Management Business Operations Conflict Resolution Contract Management Project Documentation Strategic Planning Technological Proficiency Resource Management Costing & Budgeting Risk Assessments Operational Leadership Communication Skill Client Services Social Media Analytics Solution Advice REFEREES
Available upon Request
Contact this candidate