Customer Service warehouse inventory packing
Resume:
Christina Winston
Always creating an environment that enables customers to feel welcome, important and appreciated by answering questions, suggesting products sold within the department and throughout the store with the intention of bettering lives and increasing brand recognition. Las Vegas, NV 89115
**********@*****.***
30 years experience working
directly with the public in a customer service/satisfaction/retention role. 15+ years in a supervisor/manager role.
Bilingual- English/Spanish (conversational
Customer-focused sales, merchandising,
marketing, satisfaction, and retention.
Merchandising : sets-resets-seasonal sets.
Training and Team building.
Friendly outgoing personality seeking career based position. Formal education in psychology (approx. 35 credits) Current Nevada Health Card
ABILITY TO :
Stay current with present, future, seasonal and special ads while monitoring expenses for the store/ department
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs Plan, organize and supervise the inventory process maintaining a clean orderly fully stocked store with updated merchandising and pricing
Train department associates on inventory/stocking, receiving and Computer Assisted Ordering Comply with all state, county and local laws and labeling requirements monitoring and maintaining quality standards throughout the store
Organize, sign, condition, coordinate merchandising of the store/departments Develop adequate scheduling to balance customer volume with associate availability while observing scheduled operating hours and practices
Maintain records of inventory, quality assurance, and invoices according to company policy and Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed and adhere to all local, state, and federal health and civil code regulations
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained and reinforce safety programs by complying with safety procedures and identify unsafe conditions Practice preventive maintenance by properly inspecting equipment and notify appropriate department of any items in need of repair
Notify management of customer or employee accidents to report all safety risks, or issues, and illegal activity, including robbery, theft or fraud
Supervise and coach direct reports on the performance of employee duties; complete performance reviews and provide feedback to upper management
Team building thru communication, training, problem-solving and support creating adaptable self- starters who are personable, understanding and capable Authorized to work in the US for any employer
Work Experience
Owner operator Pet sitting service / Retail Sales Pet Adoptions Kennel Tech Tina's Sitting Service / St Croix Animal Welfare Center Pet Place - Christiansted, VI August 2019 to Present
2019/2020 Tina’s Sitting Service / Owner-Operator
Christiansted US Virgin Islands
St. Croix Animal Shelter/Pet Place
Kennel Tech/Adoptions/Retail Sales
4036, Christiansted US Virgin Islands
Supervisor; Brandon 340-***-****
Medical Leave of Absence
Walgreens Co - Las Vegas, NV
November 2018 to July 2019
2018/2019 Medical Leave of Absence (surgery and recovery) Employed at Walgreens at the onset of my medical emergency Immediate health compromised
Required Surgery Complications required additional downtime Overnight Shift Supervisor
Walgreens - Las Vegas, NV
November 2016 to July 2018
2016/2018 Walgreens
Overnight Shift Lead
2280 Civic Center Blvd. Las Vegas NV
Supervisor: Ashley Willis 1-800-***-****
Education
Approx 35 College Credits in Psychology
University of Phoenix-Online Campus - Campus, IL
2014 to 2016
Approx 35 college credits in Psychology
Kaplan University-Davenport Campus - Campus, IL
2012 to 2014
High school diploma or GED
Skills
• Management Experience
• Retail Management
• Team Building
• Merchandising
• Time Management
• Pet Sitting
• Dog Handling
• Animal Care
• Training & Development
• Microsoft Office
• POS
• Inventory Management
• Shipping & Receiving
• Auditing
• Cash Management
• Customer Relationship Management
• Employee Engagement
• Community Relations
• Sales Experience
• Spanish
• Store Management Experience
• Pet Care
• Retail Sales
• Sales Management
• Kennel Experience
• Retail Management (10+ years)
• Merchandising (10+ years)
• Customer Relationship Management (10+ years)
• Accounting (10+ years)
• Retail Sales (10+ years)
• Multilingual (10+ years)
• Time Management (10+ years)
• Training & Development (10+ years)
• Inventory Control (10+ years)
• Loss Prevention (10+ years)
• Analysis Skills (10+ years)
• Conflict Management (10+ years)
• Property Management (10+ years)
• Cash Management (10+ years)
• Banking (10+ years)
• Sales Experience (10+ years)
• Inventory Control (10+ years)
• Interviewing (10+ years)
• Leadership Experience (10+ years)
• Organizational Skills (10+ years)
• Project Management (10+ years)
• Quality Control (10+ years)
• Retail Management (10+ years)
• Supervising Experience (10+ years)
• Time Management (10+ years)
• Upselling (10+ years)
• Windows (10+ years)
• Pet grooming
• Computer skills
• Customer service
• Front desk
• Cleaning
• Human resources
• Microsoft Excel
• Sales
• Food service
Languages
• English and Spanish - Fluent
Awards
BEST BARTENDER IN BAJA 2010 AND 2011
July 2010
Voted BEST BARTENDER IN BAJA by BAJA LIVING MAGAZINE in 2010 and in 2011. Certifications and Licenses
NEVADA FOOD HANDLERS SAFETY CARD
June 2019 to June 2024
NEVADA FOOD HANDLER SAFETY EDUCATION COMPLETED
Assessments
Brand Ambassador — Highly Proficient
March 2020
Promoting brand awareness and sales.
Full results: Highly Proficient
Bartending — Highly Proficient
February 2021
Understanding, pouring, and mixing drink orders
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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