CURRICULUM - VITAE

Subimal Maity

Email: adplbc@r.postjobfree.com

WhatsApp/Call: +250-*********

Address: Rusizi, Lake Kivu, Rwanda

Objective:

Customer-centric, result-oriented manager with more than 14 years of management experience specializing in full- service hospitality operations. Adept in all aspects of managing f & b operation to maximize profit & minimize costs. Experienced in creating menus, maintaining inventories, staff management, training & exceeding industry standards. Leader with a winning attitude desire to deliver exceptional & innovative experience. Passionate about delivering exceptional service under challenging conditions- with a smile. Skills:

• Strong & dynamic team leadership.

• Pre-Opening hotel project & establishment.

• Budget analysis & cost control.

• Excellent communications skills.

• High label of customer service.

• Events planning & creating theme dinner.

• Highly skilled in Opera, Micros, POS & S/C.

• Strong knowledge of F & B operation,

including fine dining, restaurant, bar,

banqueting & conference.

• Creative skills in menu design, menu

planning & promotional activities.

• Staffs training, coaching & developing KPIs.

Work History:

Food & Beverage Manager, (HOD), Pre-Opening Nov, 2019 to till now Mantis Kivu Marina Bay Hotel by Accor, Rusizi, Rwanda Duties & responsibilities:

• Pre-Opening project including outlet design & concept, menu planning, manpower selecting & effective training.

• Handling operations of 5-F&B outlets and 5-Events venues in Accor property, Rwanda.

• Conducting monthly departmental meetings & daily operations briefing with outlet managers & supervisors.

• Responsible to ensure the Food & Beverage department achieves its financial & operational targets.

• Controlling labor & operating expenses through effective planning, budgeting, purchasing, policy making & inventory control while focusing on creative cost control & revenue generation plan to maximize profit margin.

• Ensuring that each Food & Beverage outlet, Conference & Banqueting event is managed in line with key service standards & making sure every guest getting fantastic experience.

• Working proactively to improve guest satisfactions & comfort, delivering a timely response to guest enquiries.

• Train & develop F & B staffs to ensure timely career growth & development.

• Presenting exceptional service & establishing remarkable guest relation.

• Developing & implementing all SOPs in line with the brand standards.

• Ability to work under pressure & deal with stressful situations during busy periods. Food & Beverage Manager, (HOD) Oct, 2017 to Nov, 2019 Best Western CBD Hotel, Dar Es Salaam, Tanzania

Restaurant Manager July, 2016 to Sept, 2017

Best Western Plus Colosseum Hotel, Dar Es Salaam, Tanzania Food & Beverage Head Waiter (Supervisor) Oct, 2014 to June, 2016 Al Medina Group, Abu Dhabi, United Arab Emirates

Food & Beverage Snr. Supervisor Apr, 2014 to Sept, 2014 Clarks Group of Hotels, Ranchi, India

Food & Beverage Supervisor Nov, 2011 to Feb, 2014

Golden Tulip Hotels & Resorts, Ranchi, India

Restaurant Captain Sept, 2008 to Oct, 2011

Alcove Resort, Goa, India

Professional Training & Awards:

• Successfully completed & awarded Leadership Training from Best Western International (2019), Tanzania.

• 22 weeks Industrial / Internship Training from Alcove Resort, Goa (2008).

• Essential Food Safety Training Certificate awarded from Syscoms College, Abu Dhabi, UAE (2015).

• Successfully completed & awarded Excellence Customer Service Certificate (2015) & HACCP Certificate (2016) from Aman Integrated Solutions, Abu Dhabi, UAE.

Educations:

2001: Matriculations (10TH) from W.B.B.S.E, West Bengal, India. 2003: Higher Secondary (10+2) in Science Stream from N.J.K. High School (W.B.C.H.S), West Bengal, India. 2008: Certificate of F & B Service Technology from Baron College of Management Studies, Kolkata, India 2012: Diploma in Hospitality & Tourism Management (1st Class) from Annamalai University, Chennai, India. Personal Details:

• Date of Birth : 11th Nov. 1985

• Father’s Name : Kanai Lal Maity

• Marital Status : Married

• Nationality : Indian

• Language Known : English, Hindi, Bengali & Kiswahili

• Passport Number : L1971251

Achievements:

• Established Pre-Opening five star hotel project of Accor Group (2019) in Rusizi, Rwanda.

• Performance based promoted as a Food & Beverage Manager in October, 2017.

• Remarkable & continuously hosting VIP & Executive catering & events with couples of Embassy.

• Previous Best Western property got consistent No-1 ranking (from 2018) on Trip Advisor for our exceptional quality of service and consistency of standards.

• Served several VIP delegates which include President, Prime Minister, Head of States & Cabinet Ministers.

• Increasing the outlet sales and achieving the revenue targets. Declarations: I hereby declare that the above written particulars are true to be of my knowledge and belief. Place: Rwanda Signature: Subimal

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