Lotus Notes Correctional Officer

SALLY HOSEA

*** ********* ***** **********, ** 77320

Phone: 281-***-**** Email: ************@*****.***

I feel that I have experience and the job skills to apply for the position that you have available. I will look forward to hearing from you soon.

Inventory Store Specialist II

06/05/2019- 09/30/2020

Texas Department of Criminal Justice P.O. Box 99

Huntsville, Tx

Responsible for completing orders from various units in office supplies. I am also responsible for equipment audits. Supervise offenders on daily duties. Work with medical for supplies that need to be shipped out. Supervise offenders in chow hall and during count times.

Food Service Manager II

10/2018 -6/05/2019

Texas Department of Criminal Justice P.O. BOX 99, HUNTSVILLE, TX

Count, feed, and supervise offenders. Search for contraband; conduct “pat” and “strip” body searches. Restrain combative inmates. Respond to emergencies; perform first aid. Transport inmates. Use deadly force (firearms or chemical agents) when needed. Read, review and evaluate offender records.

Correctional Officer III

05/2018 - 10/2018

Texas Department of Criminal Justice 815 12TH STREET, HUNTSVILLE, TX

Search for contraband and provide security; count, feeds, and supervise offenders in housing, work areas.

Accounting Tech 1

11/2016 - 05/2018

Texas Department of Criminal Justice 861 B IH-45 RM 139, HUNTSVILLE, TX

Audit travel vouchers, release and add hold to warrant checks, key information to assign warrant numbers for payments, reimburse lost check, work with state comptrollers office about checks on a hold status. Separate mail, filing, faxing, log in checks for other departments, Other special projects as assigned by supervisor.

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Admin Assistant. III- Intake Interviewer

02/2015 - 11/2016 Texas Department of Criminal Justice 295 I-H 45 NORTH, HUNTSVILLE, TX

The following is my daily job duties incoming chain list which is received from State Ready in which we review offenders being received each day on the IK00 screen. We also screen documents to assure that we have all the information correct about the offenders charges and the delivery authority. A complete summary sheet will be completed on each offender and a consolidate report will be completed at the time of interview. Data entry will be done on the IO00 screen for recidivist code and family tracking page, also complete employment and prior address information. A daily strength report is also completed. Prep work is done after all interviews have been completed. Also corrections are done.

Placement and Release Unit

09/2014 - 02/2015

Texas Department of Criminal Justice 7TH STREET, HUNTSVILLE, TX

Duties include responsible for placements of Substance Abuse Treatment offenders into Transitional Treatment Centers following their participation in the In-Prison Therapeutic Community Program, the Substance Abuse Felony Punishment Program or in the event of a relapse following completion of either one of these programs.My job duties also includes requesting release dates for offenders that will be on parole for DWI after care programs. Daily and monthly reports are duties that are done on the database as well as on the web. Email and fax of schedules for contracted vendors are done also on a daily base with the Outlook webmail application.

Administrative Asst. III- STGMO

08/2012 - 09/2014

Texas Department of Criminal Justice P.O.BOX 99, HUNTSVILLE, TX

I am responsible for the data entry that is used to confirm, suspect or deny gang affiliation send e-mails to regional coordinators, STG officers, wardens and unit classification with the results of the attachments "A's" if the offender is moved from one region to another both units are informed via e-mails. I answer phones for the Program Supervisors and take messages and assist offender family members, FBI, DEA, DPS, lawyers and other government officials. Other duties also include copying folder, filing and also to send and receive fax. I am also responsible for receiving, sending and sorting the mail to the appropriate locations. Knowledge of office practices and procedures agency and departmental organizational structure, policies, procedures, rules, and regulations are also need for this position. Skills include communicating ideas and instructions clearly and concisely and to coordinate with other staff, departments, officials, agencies, organizations. Also to interpret and apply rules, regulations, policies, and procedures on all phone calls as well as face to face inquiry. I use problem-solving techniques and the use of computers and related equipment. Also I have the skill to prepare and maintain word processing, spreadsheet, database, or presentation software programs, Microsoft Office Suite. I am also responsible for letters to counties and cities of Texas about offenders who have been released with gang affiliation. I use Lotus mail along with mailing of actual letters to CIA,ICE,DEA, and special operations in major cities.

Administrative Assistant II- STGMO

03/2013 - 06/2014

Texas Department of Criminal Justice P.O. BOX 99, HUNTSVILLE, TX

I am responsible for the data entry that is used to confirm, suspect or deny gang affiliation send e-mails to regional coordinators,STG officers, wardens and unit classification with the results of the attachments "A's" if the offender is moved from one region to another both units are informed via e-mails. I answer phones for the Program Supervisors and take messages and assist offender family members, FBI, DEA, DPS, lawyers and other government officials. Other duties also include copying folder, filing and also to send and receive fax. I am also responsible for receiving, sending and sorting the mail to the appropriate locations. Knowledge of office practices and procedures agency and departmental organizational structure, policies, procedures, rules, and regulations are also need for this position. Skills include communicating ideas and instructions clearly and concisely and to coordinate with other staff, departments, officials, agencies, organizations. Also to interpret and apply rules, regulations, policies, and procedures on all phone calls as well as face to face inquiry. I use problem-solving techniques and the use of computers and related equipment. Also I have the skill to prepare and maintain word processing, spreadsheet, database, or presentation software programs, Microsoft Office Suite. I am also responsible for letters to counties and cities of Texas about offenders who have been released with gang affiliation. I use Lotus mail along with mailing of actual letters to CIA,ICE,DEA, and special operations in major cities. Monthly reports for public and staff also release reports to staff throughout the agency. I also worked in the Training Department where I was responsible for changing and adding training dates. Responsible for records retention. Fax and email were used on a daily basis.

Administrative Asst. I – STGMO

04/2010 - 08/2012

Texas Department of Criminal Justice P.O. BOX 99, HUNTSVILLE, TX

My job duties include working with the Security Threat Group Management Office (STGMO) updating passwords for TAGIT (TEXAS ANTI-GANG INFORMATION TRACKING. SYSTEM) as well as customer support with other issues that may occur with this site. I am responsible for the data entry that is used to confirm, suspect or deny gang affiliation send e-mails to regional coordinators, STG Officers, wardens and unit classification with the results of the attachments "A's" if the offender is moved from one region to another both units are informed via e-mails. I answer phones for the Program Supervisors and take messages and assist offender family members, FBI, DEA, DPS, lawyers and other government officials. Other duties also include copying folder, filing and also to send and receive fax. I am also responsible for receiving, sending and sorting the mail to the appropriate locations. The HP Scanjet scanner is used on a daily basis to upload photos to Tagit and updating the information and description of these tattoos and their location. TAGIT information is our daily job duty with confirmation detail, photo uploads, aka’s along with any other information instructed by my supervisor. Knowledge of office practices and procedures agency and departmental organizational structure, policies, procedures, rules, and regulations are also need for this position. Skills include communicating ideas and instructions clearly and concisely and to coordinate with other staff, departments, officials, agencies, organizations.Also I have the skill to prepare and maintain word processing, spreadsheet, database, or presentation software programs, Microsoft Office Suite.

Clerk II

03/2009 - 04/2010

Texas Department of Criminal Justice HWY 75 SOUTH, HUNTSVILLE, TX

My job duties included to separate offender permanent card by alphabet to be pulled and filed back was also responsible for pulling offender cards that were released and deceased. Another duty was to post additional information on the cards and updating any dates or information that was posted by other departments such as dates for release. A weekly report was submitted accounting for the cards and the amount that was pulled for that week. Assisting other departments in the locations of the card and who they were checked out to. Answering the phone from various government agencies and offender family and units and assisting with only public information. The agency mainframe computer software was used on a daily basis to identify and verify information.

Office Manager

04/2008 - 12/2008

Waller Family Eye Care 31315 FM2920 SUITE 18, WALLER, TX

Schedule appointments for patients for routine visits and also for specialty visits. I also verified insurance coverage before appointments and contacted insurance companies for additional or verify specific procedure coverages. I was also responsible for,selling glasses that were in stock in our office and special orders in which measurements and additional specifications were presented to patients for purchase. I was also performing technician work like auto refract, measuring of vision,consulting of contacts such as fitting and care and use of contact products..File patient records, answer multiline phone’s,and order glass and contact orders. I was also responsible for receiving and sending mail along with working with UPS, FEDEX in sending and receiving packages. I did repair glasses replacing screws and nosepiece and restringing specific types of glasses..Did inventory on contacts, glasses and products that were used on a daily basis. I trained new employees on the job duties that were required on a daily basis. I was the Human Resource office manager. I answer phones from other medical offices as well from patients and insurance companies and any vendors pertaining to only public information. I did accounts payable and receivable for the office and sending account statements to our patients prepared and distributed information to employees; provided employment information and appropriate forms to applicants and employees; and assisted employees with human resources forms, records, and procedures.Excel software, lotus notes and Microsoft Word software were used on a daily basis. Also exclusive software for medical office was also used.

Clerk 11

11/2006 - 03/2008

Texas Department of Criminal Justice 200 LEE MORRISON, BRYAN, TX

Read all incoming mail and sort mail to the proper location and departments. I would also scan and translate Spanish letters and also for any gang related activity along with contraband that maybe enclosed in the letter, picture or card etc. Also answering incoming calls from offenders family and retailers about acceptable publications for this unit. Our duty included working on a state computer software. Also work with USPS,FEDEX,UPS and any other delivery service for incoming packages and mail. Seal and send out mail for offenders.File denials of material that offenders were able to appeal within a certain time frame. Another duty was to work the visitation on a scheduled weekend in which I would have to check proper attire, identification also if that person was on the visitation list. I also checked for only acceptable cash and informed visitor of security checking for contraband. The agency mainframe along with lotos notes were used to communicate and relay information to the units and different agencies.

Collector

10/2004 - 05/2006

FMA ALLIANCE 700 UNIVERSITY DR., COLLEGE STATION, TX

Did collection on old credit card debits in which I used the three major credit reporting agency. I also worked with financial institutions such as banks and settlement companies.Filing reports,work with settlement companies, and accounting software and excel was the major computer work that was used also used lotus notes and word software on a daily basis. I was also using multiple phone system which I was receiving incoming and outbound calls with clients.and financial institutions. The software that was used were financial software which included different types of payment. Lotus notes and Microsoft Word were used on a daily basis to communicate with the financial institutions and customers.

Co-owner

10/2001 - 01/2006

Aunt Sally's Nursery NAVASOTA, TX

As a co-owner I would order products from various vendors and locations via FEDEX,UPS and other delivery options did all of the Human Resource duties such as payroll, invoices and sending and receiving contracts and scheduling. I was also responsible for planting and growing and maintain my inventory of flowers, plants and trees with various type of chemicals for prevention of insects and damage to plants. I used a basic account software for accounts receivable and payable in which statements and payments were sent via e-mail and mail were sent to vendor’s,customers provide customer service, to my customers with knowledge of questions about the plant how to grow and where to plant and temperature and replant of certain species. I would make signs for sales, keep supplies updated, water, fertilized keep my inventory full and presentable to the public.

Customer Service Associates

12/2003 - 06/2004

Orthopedics Associates 2700 E. 29TH STREET SUITE 100, BRYAN, TX

I was responsible for registering patients in our data base.Also I would verify insurance coverages and any schedule fees. Also schedule appointments along with taking messages for the four surgeons in our office. We would have to answer multiple phone lines, confirm medication's as prescribe by the doctors and we used the pulse systems in our office. On a daily basis we were filing paper work and charts in the proper and secured locations. Microsoft Word and Excel were used in the scheduling of patients for the office and local hospitals. Lotus notes were used along with access to the Internet to gather information for patients and doctors research.

SR. HELP DESK

11/1999 - 07/2002

DECISION ONE UNIVERSITY DR., BRYAN, TX

I was doing customer support for hardware and software for several Internet service providers and this was dial up and wireless connection. Also did e-mail responses to our customers issues or questions about our service and support. I handle billing issues for our customers who were charge incorrect and would explain any charges that was asked by the customer. Along with filing information I would answering inbound and outgoing calls. Did monthly reports and any other clerical duties that were needed.Microsoft Word,Excel, Lotus notes were used on a daily basis.

Asst. Manager

09/1993 - 09/1995

Wendy"s 891 N. EARL RUDDER FWY, BRYAN, TX

I was taking orders, employee schedules and opening and closing the restaurant. I did run the register, the drive thru window and inventory of food and stock that we had in the restaurant. I worked various hours days and nights as needed. I completed all the book work necessary to complete my shift duties.

copier, fax machine, computer all windows software, photoshop, wordperfect, word, e-mail, multiline phone systems, typewriter,excel,accounting software, medical software.

Education and Training

12/2005 01/2006

Training for Certified Nurses Aid 08/2001 05/2005 Blinn College

Bryan, TX

American Intercontinental

Hoffman Estates, IL

Degree Received

Bachelor's Degree08/2009 09/2010

Associate's Degree11/2008 08/2009

Business Administration / Business/Human Resources

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