SHASHANKA A.K

Mobile no : +919*********

Email : adpkjw@r.postjobfree.com

Passport no : T5753103

Issue Date : 15/05/2019

Expiry Date : 14/05/2029

CAREER GOAL

To gain employment, where I can use my food and beverage knowledge and customer service skills, I looking to be a part of a company with a strong vision and mission commitment to service excellence and continuous employee development.

TRAININGS ATTENDED

Industrial training- Zuri Whitefield, Bangalore (2017) WORK EXPERIENCE

CUSTOMER CARE EXECUTIVE FOR CRED

ONE POINT ONE SOLUTIONS, BANGALORE

13TH JUL 2021 TO TILL DATE

Reminding the customers to make the payments on time Incoming about their credit score and civil score

Solving theirs problems which accounts are in hold. BARTENDER

LEVELS PUB, BANGALORE

03RD FEB 2021 TO APRIL

As a bartender, duties including pouring cocktails for guests at the servers tables, cash handling and waiting on guest seating at the bar

BAR BACK

SINQ BEACH CLUB, GOA

23RD AUG 2018 TO MAR 2020

Assisted to restock items and performed all closing out functions. Co-ordinate with the kitchen staff for any question for menu items. Maintained cleanliness of work area at all times.

Ensured cleanliness and hygienic atmosphere in the bar. As a bartender, duties including pouring cocktails for guests at the servers tables, cash handling and waiting on guest seating at the bar.

Addressed customer queries promptly to ensure customer satisfaction. APPRENTICE BARTENDER

TITOS RESORTS&HOSPITALITY PVT, LTD.

2ND MAR TO JUL 2018

Displayed excellent customer service and cash handling skills. Arranged bottles and glasses to make attractive displays. Stocked refrigerating units with wine and bottled beer, and replace empty beer kegs. Checking customer’s IDs to make sure they met age requirements for alcohol consumption. Handled club operations and management including customer service, scheduling inventory and reports

QUALIFICATIONS

Karnataka secondary state examination board (2012-13) Western instate of technology diploma hotel and hospitality (2016-17) Diploma in computer applications( 2020)

SKILLS AND ABILITIES

Ability to count money and make correct change.

Ability to work well in a team

Ability to handle pressure situation

Familiarly with fine dining trends

Ability to prepare and serve customer orders promptly MS Excel, MS word

PERSONAL DETAILS

Date of birth : 06th July 1996

Nationality : Indian

Marital status : single

Sex : male

Language : English,hind, kannada

DECLARATION

I hereby declare that the above mentioned information is true to the best of my knowledge and belief

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