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Customer Care Logistic

Location:
Chennai, Tamil Nadu, India
Posted:
December 05, 2021

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Resume:

* * * * *

Abhin

Tina Priya Apartments, Jayaparvathi Nagar, Puthagaram, Kolathur, Chennai-600 099

Email: adpkfu@r.postjobfree.com Mobile: +91-824******* SUMMARY

• Good skills in creating dashboards

• Good knowledge on Videography and having good skill on web search.

• Having good knowledge in Computer languages.

• Having Good Knowledge in Statistical skills (Python and R)

• Developed Regression Models using OLS method and ML algorithm like Gradient Descent.

• Developed Classification Models using Logistic regression, Naïve Bayes, SVM, KNN, LDA, Decision Trees, Random Forest, Ensemble Models (Boosting, Bagging) & ANN.

• Performed Clustering Technique like K Means, Hierarchical Clustering.

• Performed Market Basket Analysis and Sentiment Analysis.

• Good exposure in query Automation, Optimization and Fine Tuning in Python and R.

• Strong understanding of RDBMS, Data Warehousing and Software Lifecycle Methodology PROJECTS AND PROFESSIONAL EXPERIENCE

HR analytics-R Data Science Project

Sep’19-Oct’19

• Used R for breaking down employee data and understanding attrition.

• Analyzing the data to find Correlation between variables.

• Predicting using Decision tree and Random forest. 2 P a g e

Mall Customer-Python Data Science Project

Sep’19-Oct’19

• Took up a mall customer data from Kaggle to work and understand the customer behavior and cluster them.

• Used K-means clustering to come up with Customer based RFM (Recency, Frequency of Purchase and Highest Monetary).

• Exploratory analysis of data in order for algorithm to work efficiently and developed a final cluster data

Documentation Executive M/s SAS Logistics

Nov’19 -Oct’20

• Export/Import Documentation including various registers.

• Typing, copying, scanning & filing of office Documents.

• Logistic follow-ups & Customer Care support.

One month Internship training with Microsoft Power BI, Chennai during August-September 2021 Technical Skills:

Tools & Technologies Python

Base R, R Studio

Tableau

Bigdata Hadoop Ecosystem (HDFS, YARN)

MS-Office, Excel 2013/2007/2003

Operating Systems Windows (XP, Vista, 7, 8 &10)

Academic Profile

• Completed Post Graduation programme in Data Analytics from Imarticus Learning Private Ltd, Chennai.

• Passed B.Sc (Physics with Computer Applications) with first class from DG Vaishnav College, Chennai with 62% during 2020.

• Passed Higher Secondary with first class from Tamil Nadu state with 70% during 2016.

• Passed 10th with first class from Tamil Nadu state with 86% during 2014. 3 P a g e

PERSONAL DETAILS

Date of Birth : 10/07/1998.

Marital Status : Single.

Nationality : Indian.

Father’s Name : Sethumadhavan. T V

Languages Known : English, Tamil & Malayalam.

Hobbies : Surfing Internet, Playing games (Football & Soft Ball), videography & Site seeing Strengths : Positive Attitude, Patience, Hard Working, Flexible. AFFIRMATION:

I hereby declare that all the details given above are true to the best of my knowledge and belief. Place : Chennai (Tamil Nadu) (Abhin)



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