Customer Service

Name: Komila Loona

PERSONAL DETAILS

Email *************@*****.***

Phone 236-***-****

MY CAREER OBJECTIVE

My career objective is basically to get to work in a challenging, dynamic, and rewarding environment that will allow me to realize and apply my knowledge and skills to their full potential. PERSONAL ATTRIBUTES

I Strongly believe in accountability and responsibility, which are the primary keys to success in any working or study environment. I believe in continuous learning and advancing my skills in the areas that I have a weakness in. I believe in teamwork and cooperating with others to ensure I achieve my goals and those of the group. I have good communication and interpersonal skills and always provide a good relationship with others. I also work well under minimal or no supervision to achieve the set targets and fulfilling my potential. EDUCATION BACKGROUND

Camosun College Jan 2020-Enrolled

● General Science- Associate of Science

o Majors in Maths and Statistics.

● Online Crash Course for six months in Accounting and Payroll May-2021 Kirpal Sagar Academy, Punjab (India) March-2019

● I graduated grade 12 with a 9.8 GPA

● Majors in Physics, Mathematics, and Chemistry.

WORK EXPERIENCE

McDonalds-Cashier Jan 2020-Mar 2020

• Learn to prepare food, take orders and satisfy cravings

• Delivered exceptional level of service to each customer

• Maintain clean food prep and dining areas

• Checked completed orders for accuracy and bagged meals for easy carrying

• Packaged and labeled products, orders for to-go counter and drive-through window

• Processed transactions, including checks, cash, and credit purchases or refunds Atria Retirement Canada- Housekeeper April 2020-Feb2020

• Arranged room bedding, linens, and towels to satisfy guests with special needs.

• Provide a clean, friendly, and inviting environment for the residents to feel at home in.

• Accepted accountability for all assigned building keys, master keys.

• Sanitizing, disinfecting residents’ rooms for a clean and disease-free environment Atria Retirement Canada- Waitstaff/Porter Sep 2020-Feb 2021

• Did table service for guests (taking orders, answering menu and beverage inquiries, explaining daily features, placing orders with kitchen)

• Collaborated with the kitchen team to support order preparation, manage efficient deliveries, and minimize customer service issues by verifying meals.

• Reported concerns to management, contributing to safe and welcoming

• Enthusiastic, outgoing, and positive.

• Attend Emergency calls of residents and help them call ambulances in need by understanding the whole situation

• Greeted residents and engaged in pleasant conversations 7-eleven- Sales Associate March 2021-April 2021

• Maintain knowledge and record of current sales, promotions, policies regarding payment, exchanges, and security practices.

• Greeting customers and ascertaining what each customer wants or needs, Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

• Open and close cash registers, perform other tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Spud Online Grocery Store- Package Handler April 2021-Employed

• She was locating and selecting products for orders in an accurate and timely manner.

• It verifies items and quantities of products and decays them into a new container that fits the shelf.

• Tagging, affixing price tags and labels on goods and boxes and repackaging goods per client specification.

Mode one Manpower- Accountant Oct 2021- Employed

• We have delivered valuable assistance in the evaluation of business requirements.

• Skills include transaction processing, cash flow administration, assets management, payroll calculations, employee information, and filling. Skills and Abilities: Team player as well as Independent, Proficient in both written and verbal communication, Quick Learner, Flexible and adaptable to new measures and rules, Dedicated and Committed with a positive attitude towards life, Honest, Empathetic and Collected, High- quality Customer service, Computer skills such as Microsoft Word, Excel and Powerpoint. PERSONAL PROFILE

Highly motivated individual with superior leadership, organizational, and time management skills displaying the exemplary moral and ethical character. Responsible and hardworking. Service quality-focused personality accompanied by a high degree of tact and good judgment and dedicated, competent, and adaptable to new situations and environments.

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