RESUME OF NONHLANHLA JOYCE MADI

Address:

** ********** *****, *** ****** & Theunis Street

Weltevredenpark, 1709

Contact Number:

074-***-****/074-***-****

OBJECTIVE

I am looking for a challenging job with rapid growth within organization that can provide me with a range of goals and job objectives within a contemporary and economical business setting.

PERSONAL DETAILS

Identity number : 780***-*******

Date of birth :24-03-1978

Gender : Female

Marital status : Married

Nationality : South African

Driver's license : Code 8

Criminal offence : None

Home language : Isizulu

Other languages : English

SKILLS

Good communication

Planning and organizing

Customer support

Creative input

Work efficiency

Problem solving

Work independently with minimum supervision

EDUCATIONAL HISTORY

Name of high school : Sunnydale High School

Grade passed : Grade 12

Year completed : December 1998

Subjects

English 1st language, Afrikaans 2nd language, Isizulu 3rd language, Accounting, Business Economics and Biology.

TERTIARY EDUCATION

Name of the institution : ICESA HOTEL AND BUSINESS COLLEGE

Name of the course : Hotel & Catering Management Diploma

Year completed : December 2001

Subjects

1999 Academic year

Cookery studies I, Hygiene, Nutrition, Accommodation Services I, Cookery Practical I, Front of House I, Food and Beverage Studies I and Food Cost I

2000 Academic year

Cookery studies II, Cookery Practical II, Front of House II, Accommodation Services II, Food and Beverage Studies II, Cultural Cookery I, Industrial Law I, Food Cost II, Business Studies I, Financial Management I, Computer Studies I and English I.

2001 Academic year

Accommodation Services III, Front of House III, Financial Management II, Industrial Law II, Business Studies II, Computer Studies II, Business Organization Management, English II, Food & Beverage, Banqueting Management and Research Methods.

Name of the institution : PC Training & Business College

Name of the course : Intermediate Certificate in Microsoft Office 200

Year completed : September 2004

Name of the institution : SOUTH WEST GAUTENG COLLEGE (DOBSONVILLE CAMPUS)

Name of the course : Diploma in Public Management N4 - N6

Year completed : December 2018

Subjects

N4 level (June 2017 - Dec 2017)

Computer practice, Entrepreneur business management, Effective communication, Public administration.

N5 level (Jan 2018 - June 2018)

Computer practice, Public administration, Municipal administration, Public finance.

N6 level (July 2018 - Dec 2018)

Computer practice, Public administration, Municipal administration, Public Law.

EMPLOYMENT HISTORY

Name of the employer : SOUTH WEST GAUTENG COLLEGE (ROODEPOORT)

Period of employment : September 2004 - December 2007

Position held : Canteen Supervisor

Reason for leaving : Better offer elsewhere

Duties

Preparing and serving meals to students and customers

Menu planning for preparation of daily meals served

Menu costings

Ordering of stock, weekly and monthly stock check/ stock taking for stock monitoring

Do weekly and monthly profit and loss financial statements to see the if the business is profitable or not

Cashing-up at the end of the day and responsible for cash takings

Attend to student's canteen complaints and compliments and respond accordingly.

Name of employer : SODEXO SOUTHERN AFRICA assigned to St Stithians college

Period of employment : January 2008 - September 2009

Position held : Assistant unit manager

Reason for leaving : Promoted to Unit manager in another subcontract unit

Duties

Assist in menu planning for preparation of daily meals

Menu costings

Order stock according to weekly and monthly planned menus

Do weekly and monthly business profit and loss financial statements and submit to Sodexo head office for evaluation

Assist with catering of meals during school events and functions

Name of employer : SODEXO SOUTHERN AFRICA assigned to Putcoton

Period of employment : September 2009 - December 2016

Position held : Unit manager

Reason for leaving : Company retrenchment

Duties

Menu planning for preparation of daily meals

Menu costings

Order stock according to weekly and monthly planned menus

Do weekly/monthly stock checks for stock monitoring

Do weekly/monthly business profit and loss financial statements and submit to Sodexo head office for evaluation

Attend meetings with Sodexo management to discuss business profits and losses and new innovations that could be implemented to improve business standing and increase profits/ turnover

Name of employer : SOUTH WEST GAUTENG COLLEGE (Roodepoort West campus)

Period of employment : July 2019 -May 2021

Position held : Admin Assistant and Student Support Officer (internship)

Reason for leaving : Internship contract program ended

Duties

Record, organize, store capture and retrieve correspondence and data

Make photocopies, scan documents for students and admin department

Receive/send facsimiles

Type basic letters and/or other correspondence requested by administration department

Distribute documents/ packages to various stakeholders

Keep and maintain the filing system of student and administration files and documents

Assist in student academic registrations

Assist management with taking minutes during management meetings

Receive customer and student feedback such as complaints and compliments and respond accordingly

Assist students with online bursary application formally known as National Student Fund Application Services (NSFAS)

Capturing information of students who have applied for bursary on an Excel spreadsheet to be submitted to NSFAS offices for verification and approval

Assist Student Representative Council (SRC) in monitoring student behavior good/bad, attend to their requests and suggestions and act as a student advisor

Ensure that student support services and SRC guidelines are being followed and implemented in matters such as SRC elections, sports events, art and culture and psycho - social events.

Assist students who need psychological support by referring them to a College psychologist/councilor.

REFERENCES

Contact person : Mr. Robert Mathebula

Position : Dimonate Restaurant & Conference center Assistant Manager

Contact number : 010-***-****/ 082-****-***

Contact person : Ms. Philile Dlamini

Position : Project Manager (Sodexo)

Contact number : 011-***-****/ 082-****-***

Contact person : Ms. Patricia Seokwang

Position : Head of Administration (Roodepoort west Campus)

Contact number : 010-***-****/ 083-****-***

Contact this candidate