Facility Supervisor Ward Clerk

LAURIE HIGGINS

** *** **** ************ **

925-***-**** *****************@*****.***

18017038490Education

Brighton High 1983

Diploma

Bryman Tech College . 1989 - 1990

Certificate in Office Administration and Customer service and Medical Office operations including HIPPA practices .

Department of Veterans Affairs 1986 – 1990

Recreational Therapist Assistant Nursing Home Care Facility

Arranged activities for residents such as art therapy, BINGO, movies as well as activities for couples like Valentine's dinner and movies and dancing as a program with physical the rapist.

Arranged for residents to go Christmas shopping and other outings.

Department of Veterans Affair 1990 - 1993.

Ward Clerk. Main Hospital

Admitted and discharged patients from other Veterans facilities.

Transferred doctors orders from charts to computer.

Entered orders for labs, scans and other treatments.

Arranged transportation to our other facility in Menlo Park . Ca.

San Ramon Regional Medical Center 1993 – 2003.

Lead Administrative Assistant/ Alliance Imaging Systems

Scheduled patients for scans including PET scans, CT & MRI studies.

Obtained insurance authorization to insure proper medical services and payment.

Delivered films and reports to ordering doctors and facilities.

Maintained office and office products.

Initiated filing system for monthly and yearly return studies on patients.

In Shape Health Clubs / Brentwood Ca. 2004 - 2012

Facility Supervisor and Lead Housekeeping specialist

Managed a 30 thousand ft. fitness center that included a cardio area, free weights, Zumba, cycling room, Pilates room, 2 locker rooms, Women's workout area and daycare center.

Responsible for ordering parts for all fitness equipment including treadmills, stationary bikes, free weights, air filters, fluorescent light bulbs, cleaning supplies, and pool supplies.

Initiated a facility audit that was eventually approved for 4 of the largest fitness facilities in the bay area.

Kroger / Smith's Food and Drug / Cottonwood Heights Ut.

Ecommerce and Customer Service Representative

Insured that my customers received the freshest and finest quality of products requested.

Delivered groceries to customers cars and in some instances to their homes.

Met deadlines laded out by the company.

Was awarded employee of the month 8 months in a row.

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