Service Representative Customer
Resume:
Cicely Farrell
Highly Motivated and Professional customer service representative with
excellent cash management record. Proficient at handling multiple customer request and concerning with courtesy. Ability to work well independently with little to no supervision or in coordination staff. 3452 nw 38 ave, Lauderdale
Lakes, Fl
******@****.***
EXPERIENCE
Produce Assistant Manager, Publix
01/2008 - 07/2013
● Handle Customer inquiries quick resolve complaints
● Supervise clerks and worked with management team to implement the proper division of responsibilities
● Determine customers need by asking relevant
questions and listening actively to responses
● Operate a cash register to process payments by cash, check, and credit card transaction with accuracy
● Alert customers to upcoming sales events and
promotions. Receive and process shipment and keep
track of inventory. Helped company attain the highest customer service ratings.
● Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Cashier, Total wine And More
09/2013 - 09/2018
● Managed a High-volume workload within a deadline- driven Environment
● Supervise clerks and worked with management team to implement the proper division of responsibilities
● Determine customers needs by asking relevant
questions and listening actively to responses
● Operate a cash register to process payments by cash, check and credit card transactions with accuracy
● Alert customers to upcoming sales events and
promotions. Receive and process shipment and keep
track of inventory. Helped company attain the highest customer service ratings
● Earned management trust by serving as key holder, responsibly opening and closing store
● Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
SKILLS
Self Motivated
High Level of Energy
Strong Communication Skills
Tolerant and Flexible to different
situations
Problem Analysis
Organization Skills And Customer
Service Orientation
Ability to Work under Pressure
LANGUAGES
English
Education
Cayon High School, Cayon,
St.Kitts — High School
Diploma
07/1977 - 07/1981
Milton Peter College —
Teaching Diploma
07/2017 - Present
Member Service Representative, Check Cashing Store 12/2018 - Present
● Open/Service Member Accounts
● Cross-Sell products and services
● Exceed Monthly deposits Acct/Loan Goals
Contact this candidate