Sec School Front Office

M. HARINI

D/o. R. Munusamy,

***, ***** *****,**,****** dam-2. Email Id: ***********@*****.*** To accept any position of which I am qualified that provides challenges and opportunities for additional training and healthy learning.

● Diploma in ECE - KSR Polytechnic College, Tiruchengode – 2011 till 2014 – 92.4%

● SSLC - Malco vidyalaya Mrt Hr. Sec School Mettur – 2010 till 2011 – 55.4% July 2017 – Till Date AGS – White field, Bangalore Backend Customer support

● Maintained goals by meeting customer satisfaction, call times and upgrading of services

● Multitasked in calls by speaking to customers and recording concerns in Excel data base sheet

● Encouraged customers to try new offers given by JIO

● Addressed customers inquires and ensured customers were directed to correct department to resolve issues if needed

● Create Call data base and share it with the TL

May 2016 – Dec 2016 First Step Babywear Pvt Ltd

EXIM Documentation and Admin

● Front office maintainance and all administrative work

● Addressing all incoming calls and emails

● Coordinating with the team to ensure if the cargo is read as per the schedule

● Preparing all the documents required for the Export and Import

● Preparing and maintain all the Database related to Export and Import Jun 2014 – Nov 2014 Jintech Automotive India Pvt. Ltd. Personal Secretary to MD & Admin

Report immediately to the Managing Director

Preparing the Daily production report, Quality report, Material consumptionand delivery report

Scheduling for the meeting

MOM recording,preparing and distributing

Managing Calendar

Front office maintenance – Handling incoming calls, mails

Perform all administrative and MIS work

SUMMARY:

Profile : Female, 22, Unmarried

DOB : 05.08.1995

Nationality : Indian

Current Location : Chennai, Tamil Nadu, India

Languages Known : a. English (Read, Write, Speak) b. Tamil (Read, Write, Speak)

c. Telugu (Speak)

Date:

Place: (Harini.M)

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