Norma Y. Kramer **** NW Pennington Lane Blue Springs, MO 64015 Phone 816-***-****
QUALIFICATION:
I am a quick learner, attentive to detail, patient, a self starter, kind, caring, understanding, and responsible. I work well with others, but have the ability to work alone also.
EXPERIENCE:
07/2018 – present Manpower – recruiter -- learning client’s needs, sourcing candidates resumes, interviewing, completing new hire onboarding, ordering and reviewing candidate backgrounds and drug screens, coaching candidates on new positions for start date, completing termination notices, performing any final admin work to get associates assigned in system for payroll set up. Fulfilling the needs and getting the perfect match between the clients and associates.
01/03/2017 –10/2017 Compliance Department DALMARK MANAGEMENT GROUP
Made sure that all TAX CREDIT paperwork was correct and was ready to send off to MHDC.
10/2014 – 12/31/2016 APARTMENT MANAGER PDC COMPANIES INDEPENDENCE, MO – Apartment Manager, brought apartment complex from 75% occupied to 100% occupied in a few months. 48 units, responsible for renting, (screening all applicants), cleaning vacant units, filing all gov. paperwork, filing, planning events for residents, problem solver, supervising maintenance(making sure all issues are corrected in a timely manner), Evictions, keeping within budget. Collecting and processing rents.
11/2011 – 05/30/2013 LEASING AGENT QUAIL CREEK AND ROUNDTREE APARTMENTS, INDEPENDENCE, MO --Receptionist, collections, show and lease apartments, clean
11/12 Quail creek and Roundtree was bought out. I transferred to the new company.
08/07 - 08/08 CHIROPRACTIC ASSISTANT LAMB CHIROPRACTIC INDEPENDENCE, MO Receptionist, account receivable, marketing, invoicing, verify and bill insurance, work EOB, keep flow of patient moving, place patients on traction .
11/03- 07/07 OPTICIAN/ BUSINESS BUILDER WAL-MART VISION CENTER
CADILLAC, MI & INDEPENDENCE, MO All fields of optical, including sales, adjustments, inventory, verify & bill insurance attracting people into the vision center, speaking at local retirement home on behalf of the Doctor, Making displays for the item of the month.
08/02 - 07/04 REALTOR - CADILLAC, MI
Real Estate Sales, List and Market homes, set appointments, show property, Bring clients to a smooth closing.
***ACCOMPLISHMENT*** NORTHERN MICHIGAN 2003 ROOKIE OF YEAR.
04/00- 02/03 OPTICIAN WAL-MART VISION CENTER - CADILLAC, MI
Order spectacles & contact lens, do contact lens insertion and removal training,
Inventory, pretech duties (auto refractor, Humphrey visual fields, glaucoma test (NCT), bill insurance, adjust, & vision screening
03/99 - 12/99 DISPATCHER MIDWESTERN CAR CARRIERS - KANSAS CITY, MO. Dispatch truck drivers, receptionist, invoicing, collections.
03/97 - 01/99 ASSISTANT MANAGER
STONEYBROOK OF RAYTOWN APARTMENTS - RAYTOWN, MO Assistant manager of apartment complex, processed rent, problem solving, dispatched and overseen maintenance men, cleaned vacant apartments, organized & conducted monthly special event, (dinners, pool parties, children parties), served eviction notices.
09/96 - 03/97 OPTICIAN SABATES EYE ASSOCIATES - KANSAS CITY, MO Optician/ contact lens insertion/ removal training tech., selling, adjustments and dispensing eye wear, inventory control, made appointments, prepared daily deposits.
03/96 - 09/96 PRETECH QUALITY FAMILY EYE CARE ASSOCIATES - WARRENSBURG, MO. Preformed all pretech duties, such as glaucoma testing, color-blindness, visual acuities, took history, contact lens insertion/ removal training.
03/95 - 03/96 REGISTAR INSPYCH MIDWEST - INDEPENDENCE, MO
Answered phones, registered patients upon entry, collected co-payments, verified & billed insurance, filed charts, daily deposits
04/94 - 02/95- FRONT OFFICE COORDINATOR CENTURY 21 SANTA FE REAL ESTATE - INDEPENDENCE, MO Answered phone, transfer to agents, took messages for agents, placed ads in local paper/ magazine
EDUCATION:
MAY 2008 FAITH BIBLE COLLEGE - RECEIVED DIPLOMA OF BIBLICAL STUDIES
2002 HOLLOWAY REAL ESTATE SCHOOL
2000- 2007 ONGOING OPTICIAN SCHOOLING
1995 CUSTOMER SERVICE / BASIC COMPUTER -WORD
1984 GRADUATE OF LENAPE VO-TECH-FIELD OF COSMETOLOGY
GRADUATE OF PITTSBURGH BEAUTY ACADEMY
STATE OF PA LICENSE BEAUTICIAN AND CERTIFIED ESTHETICIAN
REFERENCES:
Available upon request