CAREER OVERVIEW

Technical developer/manager with expertise in Data Warehousing and Business Intelligence. Provides cutting edge solutions as both a developer and hands on manager, using various reporting, data visualization and analytic tools. An expert with SAP Business Objects, MicroStrategy, and the WebFOCUS technologies. In depth strategic leadership in creating and developing corporate-wide Business Intelligence initiatives, including stakeholder interaction, project development, professional services, technical education, and best practices.

METHODS/TOOLS

Business Analysis BusinessObjects Web Intelligence EPIC/Clarity Medical Records System

Application Development BusinessObjects Design Studio EPSI Healthcare Performance Reporting

Client Relationship Management BusinessObjects Explorer Lawson HR & Supply Chain Management

Business Analysis BusinessObjects Lumira Alteryx

Project Management BusinessObjects CMC\CMS

Ad hoc Analysis Qlik Sense

Seminars / Presentations WebFOCUS Dashboards and Reports

Quality Assurance FOCUS 4GL

Technical Support SQL

User Support MicroStrategy Developer(Web)

Technical Education MicroStrategy Desktop

Curriculum Development MicroStrategy Visual Insight

Professional Services Tableau

Business Development ACL Analytics (ETL – SQL Scripting)

WORK EXPERIENCE

Mercy Healthcare, St. Louis, Missouri

Senior Financial Analyst II 01/02/2018-05/01/2019

Developed and managed an environment of effective decision making, forecasting and sound business planning, relating to decision support, service line analysis, dashboard reporting, financial analysis, productivity processing, long-range financial planning, operating and capital budgeting. Worked closely with all levels of management in order to develop and package services catered to meet the specific needs of customers. Provided timely delivery of quality financial products and services to customers. Effectively planned and executed the processes and systems that delivered financial services for multiple business units. Ensured management was informed of progress toward milestone goals. Created a forward-focused guiding vision and environment of no surprises and exceptional customer service to key stakeholders.

AlticeUSA/Suddenlink Communications, St. Louis, Missouri

Manager/Developer, IT Enterprise Information Services (EIS) 02/27/2012-12/29/2017

While continuing hands on BI development, was tasked to govern the overall BI operations for Suddenlink. Leverage existing and establish new procedures, processes, and implementation supporting consistent service delivery objectives. Provide technical support for Suddenlink Business Intelligence and data warehousing platforms. Provide overall direction and guidance to subordinates. Coach and provide leadership creating a cohesive, customer focused style. Platforms include: SAP Desktop, Web Intelligence, Explorer, Xcelsius, Lumira, and server & user administration using CMS/CMC. Act as a project manager for designated assignments with fiscal responsibility, management of vendor relationships, and communication of project status. Provide controls and ensure compliance of policies/procedures across the Enterprise. Make recommendations to solve business problems and improve systems based on business and technical needs. Partner and act as a liaison with the Business to ensure deliverables meet requirements as appropriate while facilitating a successful implementation. Maintain technical documentation and proper change control procedures while sitting on the Change Control Oversight Board.

Key Accomplishments:

Instrumental to the success of the Business Objects to MicroStrategy conversion project for AlticeUSA.

Created and delivered training curriculum to new to MicroStrategy Suddenlink BO users.

Integral to the design and delivery of the new Call Center reporting system.

Streamlined production reporting schedule to minimize system outages.

Fine-tuned backend server processes to increase overall performance.

AlticeUSA/Suddenlink Communications, St. Louis, Missouri

Sr. Enterprise Reporting Specialist, IT 05/18/2009-02/24/2012

Acted as a business analyst/developer, understanding the overall business and informational needs of the organization in order to develop appropriate solution strategies. Developed functional and technical design specifications with local and hosted resources and managed migration of reporting and Universe enhancements. Took responsibility for designing and developing critical and complex Webi reports for Suddenlink Data Warehouse consumption. Analyzed and resolved technical issues in a timely manner. Created ongoing user education curriculum and conducted periodic training courses for entry and advanced level personnel.

Key Accomplishments:

Designed and developed the Daily Activity Report for senior management as an integral component to their strategic decision making process.

Designed and developed the Monthly Acquisition Report for top executives and the Investment Team for monthly Board meetings.

Coordinated and supervised the testing procedures for SAP Business Objects software upgrades.

Information Builders, St. Louis, Missouri

Business Development Manager 04/16/2004-05/15/2009

Responsible for providing consulting services, developing customer relationships, and crafting solutions for a portfolio of projects within the Midwest sales region. Primary goals were to design and develop short and long-term projects with new and existing clients. Elicited and documented a client’s business needs, developed work plans, task estimates and pricing for proposals and took a leadership role in project development. Activities included: initiating contact, establishing credibility for defining and delivering complex business solutions while teaming with IBI's staff in account strategy planning, client meetings, and opportunity evaluation, and project delivery.

Key Accomplishments:

Attained Top company-wide BDM honors in 2007 with over $6,000,000 in revenue bookings.

Information Builders, St. Louis, Missouri

Business Development Specialist 11/04/2002-04/10/2004

In a direct marketing role, prospected through cold calling activities, generated qualified opportunities for the outside sales force within the Midwest region.

Key Accomplishments:

Exceeded maximum quota every quarter/year. Attained Top regional BDS honors in 2003.

Managed and grew the Direct Telemarketing organization and honed prospecting and qualifying skills.

PROJECTS/PUBLICATIONS/SPEAKING ENGAGEMENTS

Designed and wrote Regional Cold Calling System.

FOCUS Systems Journal Encyclopedia, Spring Edition.

SOFTWARE MAGAZINE, June Special Edition.

Guest Speaker at Regional and National User Group Meetings – various subjects.

ONGOING EDUCATION

Effective Communication Strategies.

Role of the Leader.

Information Builders Development Methodology.

High Impact Presentation Training, Best Effects.

MBA for Sales Professionals, Impact Group.

Dimensional Management Training.

EDUCATION

Master’s Program in Business Administration, St. Louis University.

B.S. in Computer Information Systems, with a minor in Marketing, Missouri State University.

B.S. in Business Administration, Finance emphasis, University of Missouri, St. Louis.

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