PARVATHI SALI SOBHA

adpjbn@r.postjobfree.com

+1-587-***-****

Profile summary

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the organization. To learn new skillsets and knowledge that will elevate my understanding and technical concepts. To work within a team and individually to achieve a high standard of work while maintaining positive work environment and relationship with my coworkers.

Work Experience

Amazon Associate YYC1 Aug 2020 – Present

STOWER

Responsible for storing merchandise in assorted size bins, to be pulled for fulfillment of orders.

Consistently maintained stow productivity rates by over 95% with 100 % quality

Maintaining warehouse organization through bin etiquette to maximize bin capacity, and to aid stower’s productivity.

PROBLEM SOLVER

Troubleshoot and resolve problems that an associate encounter with inventory: including printing ASIN labels, damage out products and adding expiration dates to food and health products, creating ISS ticket.

Helped teams handled high volume work by prioritizing tasks and following safety guidelines in the work environment.

Worked effectively with a diverse team to accomplish daily objectives and meet daily targets.

Use excels to track problem solve issues efficiently and accurately.

RSR

Trained in pallet stowing

Auditing pallets

Pallet inventory management

PROCESS GUIDE (PG)

Ran inbound stow shift, determined labour location to adhesive profitable plan matrix, generated accurate daily reports, provided quality and productivity feedbacks to associates and give motivational feedbacks.

Monitored labour metrics and provided feedback to 50+ associates based on real time performance on quality, productivity and safety.

Coached and trained new associates on performance resulting in 20% improvement in UPH performance to approximately 160 Units/Hour.

Managing and engaging associates with productivity and quality, working close with the management team through email, excel and other data entry.

Analyzing data to determine potential areas for improvement, creating and delivering presentations to management regarding suggested improvements.

Trained multiple associates for problem solving and process guides in stow inbound.

All items are inspected for damages, then scanned as they are stowed to ensure virtual and physical locations match accuracy of inventory to prevent false overages or true shortages.

Who’s who in The Zoo Oct 2018 – Feb 2020

Sales Associate

Arranged new merchandise with signage and appealing displays to encourage customer sales and move over stock items.

Recommended merchandise to customers based on needs and preferences.

Qatar Airline & Srilankan Airlines (India) July 2014 – Feb 2017

Customer Service Agent

Reviewed files, records and other obtained documents to respond to customer requests.

Assist misconnected and rerouted passengers during irregular operations; issue travel and hotel vouchers to displaced passengers on overbooked or canceled flights.

Field incoming calls, greet customers, answer travel inquiries, tag and handle baggage and collect baggage fees at gate, secure flights, process reservations, and monitored cabin availability.

Boarded and deplaned flights, and escorted passengers, including disabled passengers and unaccompanied minors, from airplane.

Mascot Hotel Trivandrum Kerala India Aug 2011– June 2013

Front Office Assistant

Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system. Responding to guest inquiries, Processing forms of paymen

Responding to guest inquiries, Processing forms of payment

Performs the audit balances and prepares all works for audit in an orderly fashion.

Skills

Active Listening & Effective communication

Problem Solving, Time Management

Safety oriented

Organized.

Microsoft office Suit

Education

Bachelor of Arts in English Language & Literature June 2008 – May 2011

oUniversity of Kerala, Trivandrum, India

Canadian Equivalency: ‘Bachelor’s Degree’ assessed by World Education Services, CA Ref#: 3335864/rh

Diploma in Airport Operations July 2013 – Dec 2013

oKerala Institute of Tourism & Travel Studies, Trivandrum, India

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