Sales Representative Account Executive

MICHELLE CROUSE

**** *** **** **. **** Station, NC 28080 · 704-***-****

******@*****.*** · https://www.linkedin.com/in/michelle-crouse-0418/

A sales professional seeking a position that leverages my existing administrative and sales experiences while utilizing my academic background in business and marketing.

EXPERIENCE

MARCH 2019 – May 2021

ACCOUNT EXECUTIVE, PSS

I source new sales with schools through heavy outbound calling, emails, LinkedIn and inbound lead follow-up to introduce our SaaS/Hardware product. I uncover customer needs by using open-ended questions and providing them with value. By working within an established sales process, I can close sales presented in my monthly/quarterly forecast, to achieve established goals. I also create quotes, process PO’s, and utilize Salesforce for forecasting, tracking, and closing sales, as well as follow up with existing accounts for upselling and cross selling opportunities.

MARCH 2018 – MARCH 2019

ACCOUNT EXECUTIVE, BACKGROUND INVESTIGATION BUREAU

Performed discovery calls to schools, Parks and Recs, YMCAs, and staffing firms in my established territory to set up webinars, in which I would present our background services. I attended trade shows as needed and achieved monthly and quarterly goals.

AUGUST 2017 – JANUARY 2018

INSIDE SALES REPRESENTATIVE, Polymershapes

I built strong customer relationships and retention through exceptional sales/service and the understanding of active product portfolio.

SEPTEMBER 2013 – AUGUST 2017

ACCOUNT MANAGER, CAROLINA BIOLOGICAL SUPPLY

Worked as part of a team of dedicated inside sales Account Mangers to cross-train and achieve team sales goals. This was done by making up to 100 outbound calls daily to Colleges/Universities for retention and presenting new supplies.

JANUARY 2010 – MARCH 2013

INSURANCE SALES REPRESENTATIVE, NATIONAL AGENTS ALLIANCE

As a licensed outside sales Insurance Agent, I worked dutifully as a member of a small team that generated $1.6 million in revenue for the company.

OCTOBER 2005 – AUGUST 2009

INTERNET ADVERTISING SALES REPRESENTATIVE, THE TIMES NEWS

This was an outside sales position. Visited local business in my territory to introduce internet advertising as well as up-sell current customers.

EDUCATION

MAY 2004

BUSINESS & MARKETING, cpcc

GPA 3.75, Deans List

SKILLS

Salesforce

Zoom

Microsoft Teams

Team Building

Professional Selling Skills Training

B2B Sales

Cold-Calling

K – 12 Market

New Business Development

Microsoft Office Programs

Account Management

HubSpot

Sales Loft / Trained my team

SaaS / Hardware Sales

Prospecting

Higher Education

ACTIVITIES

After beating Breast Cancer two years ago, I have been more involved in supporting all cancer organizations. In October 2020, I organized my current team to enter the virtual Susan G. Komen 5K. I also organized our company to donate to a children’s homeless center over the holidays.

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