TEL: 010******** - 012********
E-mail *******.********@*****.***
Career object
I'm looking forward to become member in a leading company,where my skills will be enhanced and developed
EDUCATION
B.SC IN COMPUTER SCIENCE
ACADEMY KING MARUOT
COMPUTER SCIENCE (MAY 2004)
COMPUTER COURCES `
COURSE A+ N +
(CCNA) Cisco Certified Network Associate
(MCITP) Microsoft Certified IT Professional
(MCSA) Microsoft Certified System Administrator
ICDL International Computer Driving License
LANGUAGE SKILLS ENGLISH: GOOD
Directory SKILLS
Network appliances Installation configuration, troubleshooting of the networking equipment, including switches, router & wireless devices and maintaining network support LAN .Wan Network
Server administrator mange both servers and networks to ensure their smooth functioning
Troubleshoot hardware software issues on servers and other related devices INSTALL & CONFIGURE WINDOWS SERVER Maintaining SERVER & BUILD WINDOWS DOMAIN CONFIGURE & DEPLOY DHCP SERVER AND DNS ROLE IN WINDOWS SERVER MANGE ACTIVE DIRECTORY & SECURTY FILES AND Resources Sharing
Backup and recovery functions and monitoring the performance of servers at all Time -they need to configure manage and implement operating systems Administer and maintain system accounts through active directory
VMware &Esxi &vsphere
perform and update of operational tasks Responded and resolve help desk via telephone,email, REMOTLY
Work experience
From 2004 to 2007 working as IT specialist technical support @(Americana company) 10-th city. Cairo
From 2007 to 2013 woŁrking IT specialist technical support @ (oriental weavers Company) 10-th city. Cairo
From 2014 to 2016 working IT specialist technical support @ (Inspecta middle east) Alex city
From 2016 to 2017 working IT specialist technical support@ (computer teacher Company) at Saudi Arabian
From 2018 to 2020 working technical solution support@ (Peta networks) Alex city
Daily monitoring of Operational Center network equipment and creating a daily checklist report
Resolving all network and OS technical support tickets received from the staff Resolving all network support tickets received from staff Reviewing and updating Operational Center network equipment configuration
(including design and configuration documentation). Work as part of a team and provide support any time when required. Self-directed and takes initiative in their personal growth and learning Accuracy, concentration, efficiency, attention to details, good communication skills. Highly organized, self-motivated, problem solving skills and ability to learn