ADEDOKUN ADEBOYE

Phone: 070********, 081********.

Email: adpj51@r.postjobfree.com

Language Spoken: English and Yoruba

OBJECTIVES

To work with existing staffs and facilities,

Contributing the best of my ability and quota so as to improve organizations objectives and result oriented individual.

PERSONAL ATTRIBUTES/SKILLS

Fast learner who adapts easily to changes

Effective multitasking skills

Good customer service delivery

Team player

Time management skills/problem solving skills

Excellent communication skills, both written and verbal

Proficiency with use of Microsoft tools

Proficiency in Customer Relationship Management tools(CRM)

INSTITUTIONS ATTENDED AND WITH DATES

Ladoke Akintola University of Technology, Ogbomoso, Oyo State 2006-2011

Maryland Catholic Grammar School,Ogbomoso Oyo State 1997-2004

The Apostolic Primary School 1 1991-1997

QUALIFICATIONS

MTN How May I Help You Training 2015

National Youth Service Corps Certificate (NYSC) 2013

B. TECH (Hons) Agricultural Economics and Extension 2011

Secondary School Leaving Certificate 2004

Primary school Leaving Certificate 1997

AWARD/ACHIEVEMENT

Quality champion award for outstanding customer service

WORK EXPERIENCES

A.Customer Care Representative/ Back Office Analyst (ISON BPO INTERNATIONAL LIMITED MTN PROCESS, IBADAN) 2015 till Date

Providing quality and top notch customer care services to the principal partner’s clients

Providing online solutions to various queries and enquiries

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures

Resolution of complaints from the front line when possible and ensuring correct escalation when necessary

B.Agricultural Science Teacher (NYSC) 2012

Preparing and planning of Agricultural Science lesson notes for SS2 and SS3

C.Nabest Food and Farm Limited Ogbomoso, Oyo State 2009-2010

(Industry training)

Formulation of animal feeds

HOBBIES

Finding solution to challenges and breaking into new fields

Continuous self-improvement

Recommend applicants qualified for training

PERSONAL INFORMATION

Date of birth: 16th July, 1987

Place of Birth; Ogbomoso

Nationality: Nigerian

State of origin: Oyo State

Local Government Area: Ogbomoso South

Sex: Male

Marital Status: Single

REFEREES

Available on Request

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