Customer Service Dist

ALTAF RIYASAT CHICKTEY

DETAILS :

Contact : +91-808******* / +91-942*******

A/P: Dapoli, Saad Complex,

Near Mehboob Workshop, Khonda,

Tal: Dapoli, Dist: Ratnagiri. PIN: 415712

E-mail: adpj4i@r.postjobfree.com

PROFILE:

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task, motivated to learn, grow and excel in industry. Strategic relationship and partnership building skills – listen attentively, solve problems creatively to achieve win-win outcomes.

SKILLS:

Receiving incoming supplies Product restocking

Cash Register operations Processing payments

Secure storage Team leadership

Customer service Customer care standards

MS office Merchandising

Good Communication skill Problem solving

EDUCATIONAL QUALIFICATION

Dapoli Urban Bank Senior Science College (Dapoli- Ratnagiri) [2020] University of Mumbai

Bachelor of Science (Computer Science) (6.88 CGPI)

A.G. Highschool & Jr. College (Dapoli- Ratnagiri) [2017] Konkan Board

H. S. C. (53.08%)

U. A. Dalvi English Medium School (Dapoli- Ratnagiri) [2015] Kokan Board

S. S. C. (73.00 %)

EMPLOYMENT HISTORY:

Work in Techpro Computers & Networking

Jan 2017 – Dec 2018

Installed and configured computer hardware, software system, networks, printers and scanners.

Monitored and maintained computer systems and networks.

Resolved service issues and requests in timely manner.

Repairing & replacing equipment as necessary.

Performed troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.

Inspected LAN infrastructure and fixed minor or major problems/bugs.

Regular data backup to protect information.

Performed patching of systems.

Counter Selling & Customer Services, Swapnil Traders Jan 2019 – Jan 2020

• Memorized entire line of products & services & provided basic technical support.

• Handled customer inquiries, complaints & provided best support to resolve the complaints.

• Maintained good relationship with store guests by using excellent communication skills, listening skills & problem resolution and maintaining politeness.

• Remained calm, even during moments of customer dissatisfaction.

• Helped tutor new customer service associates after hiring & during seasonal upticks. Work in Deep Network PVT LTD

Jun 2020 – Dec 2020

• Customer service.

• Complaints resolving.

• Technical services support.

Work in Ei Dot Com PVT LTD

Jan 2021 – till date

• Customer service.

• Complaints resolving.

• Technical services support.

• Fiber Splicer.

PASSPORT DETAILS

Issue Date : 16th April 2021

Expiry Date : 15th April 2031

Issued Place : Mumbai

Passport No. : U5804442

Country : IND

PERSONAL INFORMATION

Date of Birth : 28th October 1998

Gender : Male

Religion : Muslim (Islam)

Marital status : Unmarried

Nationality : Indian

Languages known : English, Hindi, Marathi and Kokani. HOBBIES

Travelling

Swimming

Net Surfing

Bike Riding

Playing Cricket and Volleyball

STRENGTH:

• Capable to adjust in any kind of environment

• Positive attitude

• Hardworking & man of my job

• Dedicated towards goal

• Confident of my ability to manage & lead a team. I hereby declare that all the information furnished above is true and complete to the best of my knowledge and belief.

Place:

Date:

(Altaf Riyasat Chicktey)

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