Sales Account Manager

Aurelia B. Johnson

San Antonio, Texas

*******.*********@*****.*** • 210-***-****

Account Manager, Sales & Business Development Executive

Accomplished and creative sales and leader with over 15 years of experience in outside, business-to-business sales providing effective strategies to drive sales across various markets. Focused on developing long-standing client relationships, cultivating new business leads to increase market share, and developing in-house talent to meet and exceed goals. Award winning performer consistently in top percentile selling beyond quotas and identifying growth opportunities for established accounts.

— Areas of Expertise —

Account & Relationship Management Strategic Sales & Marketing New Business Development

Contract Negotiations Spanish Fluency CRM: Salesforce & Playmaker Customer Service

Staff Training & Development Talent Acquisition Budgeting & Sales Forecasting Xerox Sales Training Marketing Intelligence Great Interpersonal & Leadership Skills

— Career Accomplishments —

National sales award recipient as #6 of top 50 sales reps in the Texas area exceeding a 5-unit goal averaging 6.3 units per month.

Met annual revenue quota of $336K within 9 months after selling $150K product within 3 days.

Sole-contributor boosting company’s sales revenue by 5% after 25% annual revenue goal increase.

Exceeded regional sales by 5% utilizing Spanish fluency to target Latin markets.

Professional Experience

Pediatric Home Healthcare San Antonio Region Patient Advocate 2020 - present

As a Patient Advocate, act as a liaison between PHH-offices and the clinical team, and the medical community-hospitals, pediatric clinics, and physicians. Assist in business development and promotion of PHH services while building relationships with referral sources, such as referral coordinators, case managers, clinical managers, physicians, and networking partners. Generated leads and capitalized on valuable business opportunities to bring in new business revenue. Developed a marketing plan for San Antonio and Hill Country territory, consistently exceeds quarterly marketing goals. Participated in/lead networking events and established relationships with community partners.

Key Accomplishments:

• Established numerous new account relationships for the two business lines, private duty nursing and therapy, while managing entire San Antonio and Hill Country regions.

• Additionally, achieved 854 therapy referrals within an 11 month period in a highly competitive therapy market.

Steadfast Oilfield Services, Inc.

Senior Manager 2013 - 2020

Oversaw all daily operations for an oil pipeline and parts business. Conducted planning and supervision of sandblasting and powder coating activities ensuring finished goods were produced within deadlines. Managed recruiting, hiring, training, and oversight of up to 10 employees, invoiced, processed ordering, inventory, and delivered completed product to customers. Cultivated customer relationships and confirmed satisfactory service. Utilized QuickBooks to complete payroll, quarterly taxes, payroll taxes, payment invoices, and bank statement reconciliations.

Key Accomplishments:

Oversaw the daily activities, managed accounts, invoiced,

Coated parts for production facilities.

ALLSTATE, Johnson Agency Inc.

Exclusive Agent Owner San Antonio, TX

2015 - 2017

Managed agency of 3 licensed staff members as director and owner growing insurance portfolio of products including home, auto, life, business, and retirement investments for diverse customer base. Expanded revenue through creative customer retention methods and cross-selling strategies. Managed all financials, capital requirements, and cash flow needs. Created an employee compensation plan and employee handbook, managed hiring, disciplining, terminations, and any HR centric needs, and administered payroll, taxes, scheduling, and commissions. Recruited staff using staffing accounts including Monster.com, Indeed, Career Builder, and Simply Hired. Mentored and developed team, encouraged sales through telemarketing, B2B sales, and direct marketing, and sought other opportunities through internet leads, mailers, sales events, and cold calling. Completed continuous education courses, training, and maintenance Life and Property & Casualty licenses.

Key Accomplishments:

Acquired $132K in additional revenue after assessment of client’s business and performance data and local market comparisons.

Closed $100k in new premiums revenue within 6 months in highly competitive insurance market.

Identified substantial client savings for annual service agreements.

BAKER AND TAYLOR

District Account Manager Central Texas Region

2006 - 2013

Led regional book sales with emphasis on the educational market, new schools, and libraries from remote home office. Traveled extensively delivering product presentations to secure and document new accounts while maintaining ongoing communication. Drove initial sales process, developed client presentations, core collections, ordering, and shelving to facilitate transition of contracts into firm order accounts. Provided customer training in school selection and on-line tools for book collection analysis and ordering and participated in book vendor conferences, including the Texas Library Assocication and Hill Country Librarians.

Key Accomplishments:

Achieved additional $128K in revenue while saving premier client 15% annually in maintenance services.

Negotiated to achieve status as sole supplier for top vendor.

Education

Bachelor of Business Administration, Marketing

AMERICAN INTERCONTINENTAL UNIVERSITY

Master of Business Administration, Healthcare Administration

AMERICAN INTERCONTINENTAL UNIVERSITY, January 2021

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