Arabic Operations Associate

SONIC FUHRER

***** ******* ****., *******, ** ***35 - 310-***-**** – ***********@*****.***

SUMMARY OF QUALIFICATIONS

Twenty-four years of retail management experience covering a breadth of various departments and stores. Operations Leader for a team of roughly twenty individuals and responsible for training new hires, communicating with corporate with status and update presentations, correspondence with vendors, and maintaining a fast-paced aggressive schedule that changes seasonally. Appointed "Operations Associate of the Year" at Macy’s.

EDUCATION

Business Management degree from Stratford Career Institute

with Emphasis on Merchandising and Design.

EXPERIENCE

Operations Team Leader, Macy’s Northridge, CA Sep 1995 - Sep 2008

Responsible for team of twenty or more Topanga, CA Sep 1995 - Sep 2008

Handling expensive fine jewelry Sherman Oaks, CA Sep 2015 - Aug 2019

Communicating with vendors and departments

Fast-paced seasonal changes for floor design, counter setups, fixtures, and price changes

Customer service and sales experience

Merchandising and Visual merchandising

Handling returns, balancing stock, inventory, and online orders

Training new hires on sales, customer service etiquette, and familiarizing with products

Experience in all departments (Home, Kids, Mens, Shoes, Fragrances, Jewelry, etc.)

Prepared quarterly presentations to update corporate and offer suggestions on how to increase sales and emphasize popular products.

Store Manager, Zara (Dubai, UAE) Sep 2010 - Apr 2012

Typical managerial duties such as worker supervision and customer problem solving

Implemented training programs for retail workers throughout multiple store branches internationally (involving speaking to customers, using the register, and taking inventory).

Tutor for Students at University of Balamand (Lebanon) 2008 - 2010

Helped students successfully understand difficult concepts.

Subjects tutored include Physics, Chemistry, and Science.

QUALITIES

Speaks English, French, Turkish, Armenian, and Arabic fluently

Comfortable using Microsoft Office programs, Sending professional emails and making calls

Comfortable in fast-paced & high-stress environments, Highly adaptable

Good with numbers (Can do math quickly, internally, and commit it to memory).

Quick learner / Works Well with others / Ambitious and Inspires others to work hard

Critical and Creative thinker / Always maintains a clean and organized work space

Contact this candidate