Collection Agent Customer Service
Resume:
Josephine Y Vigil Sarmiento
Pueblo, CO
Objective: I am interested in a position with a growing company with opportunities for advancement and growth.
Summary of Qualifications:
• Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.
• Work well in a high pressure environment.
• Well-organized and efficient.
• Computer literate - can quickly learn new software.
• Trained in all areas of processing Rx claims, benefits pertaining to patient insurance plans, process Rx orders for patients, assisting retail pharmacies in processing Rx orders and processing claims, billing inquiries as well as collection and processing of payments.
• Fluent in English / Spanish.
• More than 15 years hands-on experience in customer service, dealing with upset patients and or customers to resolve any issues.
• Able to communicate and interact effectively with individuals of all levels.
Excellent communication, interpersonal and organizational skills.
• Strong training skills.
• Skilled with computer systems and software.
• Professional demeanor.
• Pleasant speaking voice.
• Friendly - can get along well with others.
• An experienced team player, bringing enthusiasm and energy into group efforts.
Experience: GOD’S SHOP PAINT & BODY Pueblo CO
Front Desk Reception 1/1/2017 to 6/27/2017
IQOR Pueblo, CO
Senior Collection Agent 3/1/2013 to 2/26/2016
INNOTRAC CORP Pueblo, CO
Bilingual Customer Service Rep 1/1/2009 to 2/28/2013 EXPRESS SCRIPTS Pueblo, CO
Patient Care Advocate 10/31/2015 to 9/2/2008
UNIVERSAL POWER MARKETING Pueblo, CO
Sales Supervisor 4/1/2002 to 6/30/2004
INNOTRAC CORP. Pueblo, CO
Customer Service Rep 4/30/2000 to 11/30/2001
CONVERGYS Pueblo, CO
Customer Service Rep / Sales Associate 4/30/1995 to 7/25/2000 Education: Central High School Pueblo, CO
GED
National College Pueblo, CO
Associates 1986
References: Available upon request
Contact this candidate