Data Analyst
Resume:
Priscilla Watson-Cooke, RHIT
DATA ANALYST/ ADMINISTRATIVE ASSISTANT
CAREER OBJECTIVE
Registered Health Information Technician (RHIT) with 2+years of healthcare data analysis and project management experience. Proven ability to efficiently manage multiple projects including responding to emails and phone calls, managing the division head calendar (including scheduling meetings), creating presentations, track revenue, and spending, preparing transaction reports, managing weekly, and monthly content, and providing snapshot of organization-wide productivity. Experience working in executive support role as assistant to the Division Head. Excellent writing, verbal communication, and time management skills. Exceptional organizational skills and the ability to complete tasks with little supervision.
PROFESSIONAL EXPERIENCE
January 2019 – Present Norfolk Community Services Board, Norfolk, VA
Data Quality Control Analyst
• Collect and model data to evaluate trends using Microsoft Excel, and Power BI Software to increase productivity
• Collaborate with internal departments to formalize data collection, data clean-up measures, analysis strategies, and metrics reporting system to determine root cause of data quality errors and recommend long-term solutions.
• Run several reports using Profiler EHR system and evaluate large datasets for quality and accuracy
• Develop monthly data report at the request of the executive director to satisfy city reporting requirements
• Manage internal Knowbe4 training dashboard to keep employees up to date with training requirements.
July 2018– December 2018 MModal IP LLC, Franklin TN Medical Scribe
• Reviewed records, paperwork and orders for errors and resolved issues with minimal direction
• Accompanied physicians virtually with at least 25 patients per day in fast-paced environments
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EDUCATION
Expected: May 2022
University of Virginia
Bachelor of Science, Healthcare
Administration
(GPA: 3.9/4.0)
May 2018
Tidewater Community College
Associates of Applied Science,
Health Information Management
GPA: 3.8/4.0
December 2009
Teacher
Sam Sharpe Teachers’ College
Associates of Arts, English
Language and Literature
RELEVANT SKILLS
Microsoft Office
Social Media
G Suite
Zoom
WebEx
Microsoft Teams
Online chat/instant messaging
• Processed discharge paperwork, and transportation orders to coordinate patient movements
• Utilized EPIC Software to input information into computerized patient record system
• Verified signatures and checked medical charts for accuracy and completion
• Submitted orders for additional tests and examinations
• Documented complete information about examinations, treatment plans, lab results and other details directly into charts
• Accepted dictated notes and produced professional documents with outlined information
January 2017–August 2017 Sentara Healthcare, Norfolk VA Health Information Management Intern
• Worked with supervisors to facilitate understanding and adoption of data gathering, data quality and outcomes
• Utilized EPIC EHR system to review and analyse pertinent past medical records to determine accuracy of input and resolving errors
• Gathered and analysed data using EDCO Solcom EDMS software and developed appropriate queries to resolve data and coding discrepancies
• Performed other clerical and data quality duties as assigned Google Calendar
CERTIFICATIONS &
AFFILIATIONS
RHIT
AHIMA
Alpha Sigma Lambda
Upsilon Phi Delta
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