NADIA SINGH

**** ******** ***** *** ****** West Pain tense hy, Fi SHA

Natlastenling @rne cam

Attain a position that will enable me to use my strong communication and Organizational obill-

customer service background, and my ability to work well with others while contributing to the

company’s Success,

2009-2021

EXPERIENCE

: CASHWRAP SUPERVISOR, VICTORIA’S SECRET/WELLINGTON, FL AND NEW YORK,

' NY

Direct and supervise employees engaged in sales, inventory-taking, reconciling customers’

receipts.

e Train and guide sales assistants and other team members

Resolve conflicts around customer service to ensure fair and courteous experiences

e

Maintain stock inventory

e

Supervise sales transactions to ensure quick and accurate processing while adhering to

ae

cash protection procedures

Handle returns, refunds, and exchanges

Collaborate productively and respectfully with team members

Perform all store operations in a safe, effective and efficient manner

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Answer customer phone calls in a personable manner

2003 — 2009

RECEPTIONIST AND CUSTOMER SERVICE SUPPORT, MOBIL SERVICE

STATION/LAURELTON, NY

Train new employees on job procedures and company guidelines

e

Maintain front desk operations

General cashier duties

e Update and edit new data files

Support team members with various job duties

Receive and forward customer phone calls

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e Maintain and restock inventory

e Conduct car inspections

Resolve billing discrepancies

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