KIMBERLY FETTE

Cincinnati, OH ***** 513-***-**** adpiw7@r.postjobfree.com

Professional Summary

Results-oriented Territory Sales Manager with high energy levels and passion for sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage. Skills

Sales Closing

Sales

Sales Goals

Cross-Selling

Account Management

Prospecting Clients

Product Sales

Sales Contracts

Work History

Sales Territory Manager 11/1986 to Current

TPC Solutions – Cincinnati, Ohio

Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.

Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.

Monitored and amplified sales pipeline to maintain flow of potential leads and prospects. Developed exceptional rapport with customers to build trust and create value through guided buying decisions.

Captured business by explaining, demonstrating and highlighting products through conversations and formal presentations.

Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities. Incorporated new products seamlessly and integrated offerings into routine sales calls. Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.

Maintained current knowledge of product lines by attending regular technical and sales training sessions.

Matched customers to products based on in-depth understanding of different business models and needs.

Contributed to team success by helping train and motivate less experienced team members. Prospected new leads with high level of outbound calls to both cold and warm contacts. Worked closely with other departments to promote products and marketing campaigns. Updated accounts and maintained long-term relationships with clients. Prepared pricing strategies for current customers to enhance sales and increase profitability. Presented packaging solutions to diverse audiences, applying consultative sales techniques to secure new contracts.

Surpassed sales goals by 135 % annually with implementation of diverse sales tools and strategies.

Managed sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.

Entered customer interaction details in APEX/ DAI to track requests, document problems and record solutions offered.

Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Responded to customer requests for products, services and company information. Provided primary customer support to internal and external customers in fast-paced environment.

Offered advice and assistance to customers, paying attention to special needs or wants. Regularly exceeded daily sales and product add-on quotas. Educated customers on promotions to enhance sales. Education

High School Diploma 06/1985

Loveland High School - Loveland, OH