Darrell Scott Smith
Shipping/Receiving, Warehouse, Customer Service
*** **** **** ********, ** 31024 ● 404-***-**** (c) ● *************@***.***
SUMMARY OF QUALIFICATIONS
Individual with 35+ years of warehouse stocking, forklift operating and general labor experience. Comfortable within high-speed industrial environments. Good written and oral communication skills. Able to effectively work with a wide variety of people with different personalities and backgrounds. Hardworking and able to perform very heavy work; routinely lifts 25 to 75 lb. and occasionally lifts 75 to 100+ lb.
CORE COMPETENCIES and STENGTHS
● Shipping/Receiving
● Delivery operations
● Transportation
● Customer Service
● Truck routing
● Warehouse Inventory
● Forklift certified
● Fleet Management
● Supply management
● Vehicle maintenance auditing
EXPERIENCE
Shipping/Receiving –
Scheduled inbound and outbound freight to comply with operations.
Inventory Control: Supplied inventory and placed order for supplies.
Documentation: Ensured accuracy of all documents. Gathered and maintained all data.
Complied with rules, regulations and procedures to maintain a safe and clean work environment.
Warehouse-
Load and unload products from trailers using forklift trucks and other material handling equipment.
Transport products to and from warehouse and distribution centers.
Deliver products to various departments.
Efficiently stacked and stored merchandise in the appropriate areas.
Pulled and prepared product for shipment, ensuring that the exact number and type of product was loaded and shipped.
Used radio frequency equipment for picking, receiving, put away and loading functions.
Customer Service-
Inbound phone calls for Orkin, LLC
Assisted current residential customers with billing, rescheduling, complaints
Scheduled termite and bedbug inspections for new customers
Captured new commercial customer information for inspections
EMPLOYMENT HISTORY
Customer Service Representative, Orkin LLC 2020-2021
Receiving Team Lead; Lowes 2015-2020
Forklift Operator; Pactiv Solutions 2013-2015
Warehouse Associate; Metadigm Services 2009 - 2013
Transportation Manager; Weaver Auto Parts 2007-2008
Warehouse Dispatcher; Rexel Southern 2000-2007
Assistant Warehouse Manager; Scottdale Metal 1986-2000
EDUCATION and TRAINING
Bachelors of Arts in Supply Chain Management May 2013
Ashford University Clinton, IA
References available upon request